Maaike van der Horn

KLM | aviation | insights

[Maaike van der Horn @MaaikevdH]

KLM maakt recensies onderdeel van de boeking https://t.co/9YZ5bMJkQm

[Maaike van der Horn @MaaikevdH]

KLM maakt recensies onderdeel van de boeking (@roodkipje) #e-commerce #travel https://t.co/NupvFtIWNu via @Emerce

[Maaike van der Horn @MaaikevdH]

@roodkipje leuk artikel over KLM! Wil je mijn naam nog ff corrigeren, is Maaike van der Horn :-)

[Maaike van der Horn @MaaikevdH]

KLM wants flight transparency, adds reviews and ratings to search results https://t.co/lXEvmKLv5B

[Maaike van der Horn @MaaikevdH]

I had a lot of fun presenting tonight about how KLM innovates customer-first. photo by @rbmulder #usabillaexchange https://t.co/V90dkgNyjc"

[Robert @rvduivenbode]

#usabillaexchange avond met @KLM, David Vogel en onze Digital Intelligence Hero Joshua van @PostNL #usabilla

[Maaike van der Horn @MaaikevdH]

I will be sharing some examples on how we do research tonight at the #usabilla do - see you there

[Maaike van der Horn @MaaikevdH]

Had a lot of fun duo presenting with @MarcTollens about innovating fast and customer-first #unleashinno

[GLOBAL EXECUTIVE EVENTS @GlobalExecEvent]

@MarcTollens and Maaike of @KLM speaking about innovating with the customer-first. #unleashinno

[Maaike van der Horn @MaaikevdH]

Will be talking about fast and customer-first innovation tomorrow, with @MarcTollens @Unleashing Innovations Summit, Amsterdam #unleashinno

[SentientDecisionSci @SentientInsight]

#MRX needs to get over obsession w/ precision and focus more on fast turnarounds, live data, says @jakesteadman of @twitter. #iiex

[Dr. Annie CAIP FCRIC @LoveStats]

Congratulations on your #AllMalePanel. Because women have no opinions about innovation in #MRX #NewMR #IIeX

[Maaike van der Horn @MaaikevdH]

quite enjoying @gmi talk with some very practical stuff for more honest / reliable survey answers #iiex2016 #mrxcats

[Maaike van der Horn @MaaikevdH]

Ha the answer to one of life's big question of why do people lie. In surveys that is. @alexanderwheatley #iiex2016

[Maaike van der Horn @MaaikevdH]

Wise words on Democratization of research by @jakesteadman of Twitter #iiex #iiex2016

[Maaike van der Horn @MaaikevdH]

Wise words on Democratization of research by @jakesteadman of Twitter

[Norstat Group @NorstatGroup]

Jeff Reynolds, LRW: If you want to innovate, you must be willing to take risks. #IIeX

[Geoff Lowe @GeoffLoweItools]

@MaaikevdH Agile doesn't necessarily mean fast. It means do a bit then check a bit more then check... Fail fast! #iiex

[Maaike van der Horn @MaaikevdH]

*blush "@DanielleDDTodd: @MaaikevdH fantastic talk on using agile research to truly connect with your customers #needtofailtowin #iiex"