"Effectively addressed my concern," @blinkitcares@letsblinkit? Are you entirely out of your minds?
Your executive just called me to say that since the rotten Hapus mangoes were ordered on May 22, the "return window is closed" so you can’t do anything.
Let me ask your dull-witted management a very simple question: How is a consumer supposed to use your "return window" when your app literally blocks and closes customer support the exact second an issue is raised (documented in images)?
You deliberately lock the chat door in the app so customers can’t lodge a complaint, force us to write to a black-hole email, wait out the clock, and then use your own artificial delay as an excuse to deny accountability for delivering rotten, black food!
Keep your automated template scripts. The entire timeline can see exactly how you gaslight your highest-frequency daily users. I've already migrated my entire daily budget to Swiggy Instamart, and this shameless interaction is going straight to the National Consumer Helpline as a formal case of unfair trade practices.
#BoycottBlinkit #ConsumerCourtScam @albinder@jagograhakjago
Continuous evasion from @AmazonHelp & @KentROSystems. Weeks of total silence since @nch1915 stepped in. No refund timeline for a defective junk RO with 4 failed membranes—just corporate ghosting. Is this how they treat Ministry dockets? @consaff@PMOIndia @inidikhare
Data doesn’t lie, @letsblinkit@blinkitcares. Take a look at the screenshot.
Just today alone (May 30), I’ve already run three separate orders on Swiggy Instamart totaling over ₹1,800. Notice how their interface openly displays "Refunded" orders too? That's because when an issue happens, Swiggy takes accountability instead of locking customers out of chat support.
You called me to claim your rotten fruit was "fine" just to save a few hundred rupees. In doing so, you permanently handed over thousands in weekly revenue from a loyal, high-frequency customer straight to Swiggy.
Keep the change from the rotten apples. You've lost the account.
#BoycottBlinkit #SwiggyInstamart #CustomerRetentionFail #ConsumerRights
Let’s talk about how @letsblinkit rewards loyalty. I am a daily customer on your platform. Daily. (Look at the screenshot below).
Yet, the moment your supply chain delivers rotten garbage, you block the chat support app and call me to callously claim "everything was fine when sent."
If this is how you treat a customer who feeds your revenue stream every single day, how are you treating casual users? You don't value loyalty; you value the money you can trap behind a broken app interface.
This isn't a customer service mistake anymore. This is a corporate policy of absolute disrespect.
Everyone using this app daily thinking they are valued—take note. If they can gaslight a daily buyer, they will do it to you next.
#BoycottBlinkit @blinkitcares@albinder
Stop gaslighting your customers, @letsblinkit@blinkitcares. You play nice publicly on Twitter, but your customer care executive just called me to claim "the items were fine when sent" and blamed the delivery partner.
Are you seriously suggesting fresh apples and bananas magically turn completely brown, mushy, and rotten (documented clearly in images) during a 10-minute transit?
First, your app blocks customer support to prevent complaints. Then, when called out publicly, you call to accuse the customer of lying about rotten food. This isn't just a supply chain failure anymore; this is an organized scam to pocket consumer money for garbage.
I don't need "some time" for you to investigate a black-and-white issue. Process the refund immediately, fix your broken app, or this entire interaction goes straight to the National Consumer Helpline (NCH) as an official case of unfair trade practices.
#BoycottBlinkit @jagograhakjago@albinder
@AmazonHelp@AmazonIn Are you seriously passing me back to Vishesh to give me the exact same link? I have ALREADY filled out your forms and absolutely nothing came out of it.
Stop trying to push this public complaint back into a broken, automated ticket system. I am not falling for the loop again. My account details have been provided.
Get a real human escalation manager to look at my case history and issue my ₹14,999 refund now, or my next update here will be the official NCH grievance reference number.
Look at this absolute joke of a support system, @AmazonIn@AmazonHelp.
After calling out your agent Vishesh for sending generic deflections and hiding behind scripts, he sends THIS back (see screenshot).
"Our team is the best team to assist you at this point of time." Are you serious? You aren't assisting at all. You are completely ignoring a direct escalation request for a ₹14,999 refund on a defective item and trying to force me back into a dead-end link loop.
This is hands down the worst, most insulting customer service loop I've ever experienced. Stop copy-pasting your macros and get a real human floor manager to DM me right now. I am done playing games with your front-line bots.
#AmazonIndia #ConsumerCourt #CustomerService #Scam #BadService
Hey @AmazonIn@AmazonHelp, stop playing games. I demand an immediate refund of ₹14,999 for a proven defective machine.
Instead of a real resolution, your support team (Vishesh) responds with generic, copy-paste templates and sketchy, 1-hour expiring short-links. They are telling me not to share account details right after I explicitly provided them to get this tracked.
This is a blatant corporate bluff and a lazy deflection tactic to stall my refund. I am not clicking your expiring links to talk to another bot.
Fix this, escalate this to a manager with actual authority, or this entire thread goes straight to the National Consumer Helpline (NCH) portal.
@AmazonHelp & @KentROSystems are completely paralyzed. Over 6 days since @nch1915 dragged the Ministry in, and Deepak Bhardwaj’s empty "24hr threat" has expired. Still no answer for their 4 product failures and lies. Refund the ₹14,999. @consaff@PMOIndia @inidikhare
@AmazonHelp & @KentROSystems are completely paralyzed. Over 6 days since @nch1915 dragged the Ministry in, and Deepak Bhardwaj’s empty "24hr threat" has expired. Still no answer for their 4 product failures and lies. Refund the ₹14,999. @consaff@PMOIndia @inidikhare
@KentROSystems@nch1915@consaff@PMOIndia Admitting 4 major service failures in just 1 year, @KentROSystems Noida Mgr Deepak now hides behind "standard guidelines" to deny a refund & offer a 50% discount instead. Your internal rules don't override Consumer Law, Kent. REFUND MY ₹14,999. @nch1915@consaff@PMOIndia
Admitting 4 major service failures in just 1 year, @KentROSystems Noida Mgr Deepak now hides behind "standard guidelines" to deny a refund & offer a 50% discount instead. Your internal rules don't override Consumer Law, Kent. REFUND MY ₹14,999. @nch1915@consaff@PMOIndia
Desperate! @KentROSystems uploaded a fake script to force a "Closed" status on my docket. But the Govt didn't buy the bluff—final status remains "Not Processed Yet." You can't cheat the system, Kent. Refund my ₹14,999 for this defective machine! @nch1915@consaff@PMOIndia