@vumatel You can not tell me about SLA and queues when the fault was caused by your technicians who disconnected my line when they came to fix a fault three houses away from my house.
@vumatel I am so sick and tired of the bad service that I am receiving,I logged a call for no internet connection, and I still have not been assisted, Ref 01169939,every time your incompetent technicians come to fix someone's connection they disconnected my connection.