@BeersBetween Just listened to this episode and it’s one of the best I’ve heard from your series. What an amazing story and thank you for making it accessible to everyday kiwis so we can learn and grow. I’m off to buy the book to read this summer.
I have never experience poor service as I have with @AAInsured . I get the weather event was difficult but their service, lack of follow up and errors in their claims process is astounding. No one I have spoken to has helped move towards resolution.
To the @FlyAirNZ staff who made it easy to delay my travel after dealing with a bereavement of one of my staff today - thank you. He tāngata, he tāngata, he tāngata. People, not policy is at the heart of how Air NZ operates.
@jk_rowling Kiwi Woman here. Free speech means being vocal again vile opinions like yours and like Posie. We NZer’s largely support love and freedom to be you , whoever that is. And we will be vocal about this support.