UchihaMadara

[UchihaMadara @MadaraReanimtd]

@JioMart_Support Hi @JioMart_Support, still no pickup has been arranged, it has been over 29 days. Please do something I beg you🙏🏻🙏🏻🙏🏻🙏🏻

Order Id :JM6A96B99B01DF82F721

[UchihaMadara @MadaraReanimtd]

@JioMart_Support @abheshekbansal
Absolutely..absolutely incompetent order management by @JioMart & their delivery partner @shadowfax_in

Order Id:JM6A96B99B01DF82F721

They have not been able to attempt a single successful pickup of a wrong delivered item since 9th Sep. (1/2)

[UchihaMadara @MadaraReanimtd]

@JioMart_Support @abheshekbansal
Absolutely..absolutely incompetent order management by @JioMart & their delivery partner @shadowfax_in

Order Id:JM6A96B99B01DF82F721

They have not been able to attempt a single successful pickup of a wrong delivered item since 9th Sep. (1/2)

[UchihaMadara @MadaraReanimtd]

@shadowfax_in When will the wait for any action be over? What is that you are investigating and takes more than 36 hours even after giving all details?

[UchihaMadara @MadaraReanimtd]

@JioMart_Support No confirmation of any action received yet. What is the problem?

[UchihaMadara @MadaraReanimtd]

@shadowfax_in Still no action has been taken. What is the challange in executing a single pickup? I am not able to understand.

[UchihaMadara @MadaraReanimtd]

@shadowfax_in @JioMart_Support @JioMart_Support @shadowfax_in @abheshekbansal attaching clear screenshots for reference

[UchihaMadara @MadaraReanimtd]

It can be seen in the 2nd screenshot that @shadowfax_in has logged in 9 failed attempts in the system without even physically trying. On the other hand @JioMart_Support is least bothered & closing all the tickets being raised without resolving. Now my refund is stuck. (2)

[JioMart Support @JioMart_Support]

@MadaraReanimtd Hi Uchiha, We regret the inconvenience caused to you due to delay in return pickup. We have raised your complaint, and your complaint number is 789440795630. We will get back to you with the resolution on priority. Regards, Team JioMart.

[UchihaMadara @MadaraReanimtd]

This is absolute cheating and fooling the customer.
I tried to post the same in product review but a @Jiomart rejected it.
I request for your action in the above matter🙏🏻🙏🏻🙏🏻🙏🏻.
(4/4)

[UchihaMadara @MadaraReanimtd]

@JioMart @JioMart_Support

Order Id : JM6A96B99B01DF82F721
Article: RV4MJ65B6D
The product listed in this order is a fake listing. I have not been able to receive the right product in 4 orders across a period of 1.5 months.
(1/3)

[UchihaMadara @MadaraReanimtd]

Therefore to avoid the delivery of the original product, they are packing and sending some other low value items like dumbells & stumps so that the customer will automatically return the order on receipt. This is absolute cheating and fooling the customer.

(3/3)

[UchihaMadara @MadaraReanimtd]

@JioMart_Support Could you please confirm whether the Article No. RV4MJ65B6D, the product I wished to order is a rightly listed product? And, should I avoid ordering it due to any inconsistencies or inaccuracies in its listing? as the complete value chain is unable to deliver it.

[UchihaMadara @MadaraReanimtd]

3/3

And after all that waiting, the 3rd order finally arrived — with the WRONG PRODUCT.

18 days → cancellation → 12 days → cancellation → 3rd attempt → wrong product.

It reflects a serious failure of order management, fulfilment & quality control.

(3/4)

[UchihaMadara @MadaraReanimtd]

2/3

I placed the order again, trusting JioMart to get it right.

Order 2: JM6A855A9D019CB2B8A9
Auto-cancelled after another 12 days.

Despite this, I was convinced to place the order for a third time.

Order 3: JM6A96B99B01DF82F721

(2/4)

[UchihaMadara @MadaraReanimtd]

@JioMart @JioMart
@_MukeshAmbani
#SandeepVaraganti

I’ve been trying to buy the same product from JioMart for over a month. What followed was a ridiculous sequence of failures:

Order 1: JM6A6F35C401A5267140
Auto-cancelled after 18 days without meaningful communication.

(1/4)

[UchihaMadara @MadaraReanimtd]

@JioMart_Support No concern was resolved over the call. Only how return has to be availed was told which i already know. I want to know why this has happened for 3 times in a row and should I discontinue ordering from @JioMart once & for all.

[UchihaMadara @MadaraReanimtd]

@JioMart_Support @abheshekbansal
Absolutely incompetent order management by @JioMart & pathetic delivery by @shadowfax_in.
Order Id: JM6A855A9D019CB2B8A9

#MukeshAmbani #SandeepVaraganti

[UchihaMadara @MadaraReanimtd]

@JioMart_Support But what exactly is the issue with the media I have already shared? The unboxing video and images clearly show the product received.

Please review the media properly and connect with me to discuss and resolve the issue.

Order ID: JM6A96B99B01DF82F721