@HM_Passport I paid and took time off work to come to get a fast track passport. It was all approved and sent. You put in the wrong address when processing it and due to this I have not received my passport and am due to fly in 4 days! This is completely your mistake and
Because of your mistake me and my partner may not be able to go on our first holiday since before Covid. I’ve done everything right my end and you made sure it was difficult for me to do so due to your ‘high security policies’ yet you can’t even send my passport to the right