@Chelseabluejay @ryanlcooper Nope, my mission is to get them to fix my phone which I bought on May 8, received on May 10 and malfunctioned by June 26. I'm sharing my story and those of others who have suffered terribly at Google's poor customer service.
@thatsmytrunks@uBreakiFix Love how @madebygoogle always show up with their that's not the experience we want you to have, send us a pm and when you do, they give you the runaround anyway
Anyone buying a #Pixel3a or any other @madebygoogle phone in India needs to be made aware of how bad the state of their after-sales support is. B2X is their thrid party partner handling repairs, and they're more inclined to give you your phone back without any repairs. #shambles
@madebygoogle when I try to get back in touch with Google customer support, they tell me they can't do anything to help me. I would send in my phone again, but now I know that they'll probably just send it back unfixed again. #pixel3a is literally a month old. Google won't help.
I knew that the after sales support of Google in India wasn't great, but to dismiss an issue altogether with no scope for me to seek further support is really quite baffling. @madebygoogle@Google#pixel3a
@Google one month that my [7-8519000026557] issue is open. I bought the #pixel3a in your store and my imei is not recognize on your system I can not repair my phone. Are you a serious company?
So I've been having issues with my #Pixel3a since I bought it. The battery discharges way too quickly, and the phone randomly heats up. I gave it to the service centre and they told me nothing's wrong with it and sent it back. What do I do now @madebygoogle?
Hello @madebygoogle, I bought the new #pixel3a XL just two weeks ago and it appears to be bent in the upper part. It doesn't seem normal, I wonder if it is a swollen battery. Could it be a new #bendgate? Take a look at the photo I attached