madisahar

[Niall Harbison @NiallHarbison]

It’s been just over a week since Bonnie and Clyde were saved from their life of neglect and misery and near death situation.

Their faces were sad at first but they had a great Sunday… (1/5) 🧵

[madisahar @Madisahar_RG]

@HELPDESK1q Hi there I have had an update that there is a reschedule for 26 April which is good (thank you) but how do I go about the unrecoverable cost of approx $1400 for the costs related to the last minute change?

[madisahar @Madisahar_RG]

@Qantas really disappointed in the last minute cancellation of QF93 to the United States which has meant that a group STEM tour for 32 girls has been impacted. Rescheduled flights would see the students arrive after the main part of their tour. Please help them out.

[madisahar @Madisahar_RG]

@BankofMelb Still getting an error

[madisahar @Madisahar_RG]

@Simpy_Snake Microsoft Edge, not Chrome and have multiple windows open (up to 3) and keep clicking the green buttons till it works or till the ticket gets removed from the list. Like you, I struggled till I went on Edge and got in twice the same night to get 3 tickets in Melbourne

[madisahar @Madisahar_RG]

@Tom288516781591 Got lucky today and got 1 after getting booted at checkout 2 days ago

[madisahar @Madisahar_RG]

@srwildestdreams I got one, after trying every day, as well as the confirmation. Keep trying … also got in previously to checkout two days ago but got booted out halfway which was so disappointing, nearly gave up then

[madisahar @Madisahar_RG]

Really poor service from @Qantas . 6.50pm flight from Melbourne to Newcastle delayed till 7.45pm, then get on the plane to be told further checks needed, then after confirmed all ok flight was canceled due to curfew. Only got the announcement after getting a sms. Weekend ruined

[madisahar @Madisahar_RG]

@CocoSav @rwillingham @abcmelbourne @abcnews Just got on now

[madisahar @Madisahar_RG]

@abcmelbourne North Face jacket day!!

[Kensington @kensington3031]

@JetstarAirways highway robbery, booked return flights to Byron Bay for 2, total $440. One person cannot now travel due to Covid, found a replacement, call to make a name change, $55 + have to pay $227, difference between the old fare and the current price. Despicable behaviour.

[madisahar @Madisahar_RG]

@pegasusdestek Hi there, can you please advise status and whether restrictions have been lifted and you are paying refunds? I have heard that others have started to receive refunds. Look forward to your response.

[madisahar @Madisahar_RG]

@flymepegasus disappointed that I was sent an email to cancel my flight bookings in March 2020 as the flights had been cancelled and to date no refund has been processed as promised. I can't accept a voucher as we can't travel anymore as I've said on several occasions. Help pls!

[madisahar @Madisahar_RG]

Thanks to @qrsupport as our flights for a family of 5 to Europe were finally refunded. Unfortunately still trying to get other airlines to do the same and only @qatarairways have kept in contact and followed through. Will remember this when we're looking to travel again.

[madisahar @Madisahar_RG]

@pegasusdestek Clarifying my last, I did issue a request for refund within the 3 week period. Will this go via travel agent edreams or direct?

[madisahar @Madisahar_RG]

@pegasusdestek Thanks but the DGCA is Indian carrier focussed? Was this also the DGCA that said in April that flights between March 25 and April 14 are entitled to a full refund within 3 weeks? Please respond as you can't quote one rule and not the other if citing DGCA

[madisahar @Madisahar_RG]

@pegasusdestek Thanks for replying. My PNRs are ZJZWXC, ZJZWS7, ZJZWQ5. I had been sent a message before the flight dates to advise that these had been cancelled and to seek a refund on your website. Then no refund came. I can also email more details if required.

[madisahar @Madisahar_RG]

@eDreams @eDreams what happens if I cannot accept a voucher? I'm mentioned before that we are not travelling overseas at all. No options provided. If you are not refunding advise me ASAP so I can make a travel insurance claim.

[madisahar @Madisahar_RG]

You sent an email this morning directing me to call within 48 hours @eDreams but your phone disconnects and I cannot submit a query in your customer care portal or through Manage Booking. Poor service.

[madisahar @Madisahar_RG]

@eDreams Thanks for finally responding @eDreams. Unfortunately I cannot accept voucher options as we cannot travel within the next 24 months. Can you advise refund options for all my bookings including any cancellation charges so I can get travel insurance reimbursement