M❤️

Life is always happening...

[M❤️ @MadsLeo]

@EurekaforbesIN @Eureka_ForbesIN No calls or communication even after sharing the details.

[M❤️ @MadsLeo]

@Eureka_ForbesIN how can you make a simple annual service request so complicated and customer unfriendly? Your IVRS doesn’t solve the query or connect to a human to resolve my issue

[M❤️ @MadsLeo]

@EurekaforbesIN I’ve shared the details on DM and awaiting a resolution

[M❤️ @MadsLeo]

Kudos to @RCBTweets @BlrCityPolice @blrcitytraffic @bmrcl for the seamless experience to the matches held so far at M Chinnaswamy Stadium!! Well managed, queues quietly moving!

[M❤️ @MadsLeo]

@myntra Repeated colour mix up on my sneaker order - when i want and order yellow + orange, it is different from peach + lavender and have initiated return and reorder. Again I receive peach + lavender. No need hurry the the delivery,it will help to first get the colours right.

[Chandra R. Srikanth @chandrarsrikant]

Mic Drop
Union Minister Piyush Goyal flays Indian startups at the Startup Mahakumbh. He used the India vs China startups slide to launch a sharp critique
"Are we happy about being delivery girls and boys?"
"Food delivery apps are turning unemployed youth into cheap labour so rich can get their meals without moving out of the house"
"Kids of billionaires are making fancy icecream/cookies and calling it a startup."
"Chinese are making semi con chips, EV batteries"
"India has only 1000 deep tech startups"
"Dukaandari hi karna hai?"
Also tells @amangupta0303
"Change your perspective on Shark Tank"

[M❤️ @MadsLeo]

No response at all

[M❤️ @MadsLeo]

@atlys have been waiting for more than 30 mins to check what’s the issue for document submitted and yet no response on customer care and I’ve uploaded the same set multiple times

[M❤️ @MadsLeo]

@AirIndiaX - absolutely bad service and not apologetic about it. Didn’t explain delay in boarding, and door not opened on both ends post landing, buses not ready to move passengers to the terminal

[M❤️ @MadsLeo]

@amazonIN @XiaomiIndia - interesting to deal with customer care from both- one directing me to the other and problem yet to be heard or resolved obviously. And having no option to return as the product is impractical to be used

[M❤️ @MadsLeo]

@Bbmpcares @bbmpcommr food stalls in front of Perody classic are creating breathing issues with the smoke. This is Arekere 80 ft road near Electronic City RTO.

[M❤️ @MadsLeo]

@FederalBankLtd would like to understand what is the TAT to respond to a query from the customer, which includes a follow up note?

[M❤️ @MadsLeo]

@airtelindia @Airtel_Presence Hi, I got another call about a complaint which I’ve not registered. I’m really annoyed at Airtel. Either you fix your system of addressing actual complaints or choose to lose a long term customer. This is Day 4.

[M❤️ @MadsLeo]

@airtelindia Harassed by your broadband team for past 3 days. I’m getting service complaints registered & multiple calls to check if the router is working. I’ve not had any issues & this is annoying. When i genuinely have a problem, I don’t see any resolution immediately.

[M❤️ @MadsLeo]

@Uber_India please fix the Uber availability at Mumbai and Hyderabad airports. Due to lack of vehicles, and payment not going to drivers, u r losing business to cabs being availed outside the app. Also chaotic @RGIAHyd @NMIA_Official @T1Bvg

[M❤️ @MadsLeo]

@MelangeboxIndia This wasn’t a glitch. I spoke to your customer care and they confirmed on INR 200 for each product to be returned. I have connected on email and expressed the shoddy process and policy of returns you have in place and not open to customer care.

[M❤️ @MadsLeo]

@MelangeboxIndia extremely disappointed with your return policy- while u send 3 bundles in one package, but when customer returns the full package, the reverse shipment fees is 200x3.Please don’t say this is how the policy is framed- quite customer unfriendly

[M❤️ @MadsLeo]

@AmazonHelp The chat option doesn't have help to raise a grievance for the wrong item reaching me.

[M❤️ @MadsLeo]

@amazonIN - I have received an order with contents for someone else, but my address on it and your customer care is unable to figure out how I return it, and asked me to destroy it.
Disappointed much!

[M❤️ @MadsLeo]

@AmazonHelp Given it's a source of knowledge (books for a training), I don't think it's appropriate to consider your suggestion. Reporting is my responsibility and ensuring it reaches the right customer is for @amazonIN . Disappointed with your resolution

[M❤️ @MadsLeo]

@AmazonHelp This is an order not meant for me. It's 10 books and I can see the billing and shipping address. I need it to be picked up and delivered to the right recipient. Only package address was mine, and my order isn't in it