@British_Airways We have had to book a new hotel for the night, can I assume this will be refunded please? And can we also assume that dinner/breakfast/transport to the airport tomorrow will be reimbursed? Thank you! 2/2
@British_Airways have just cancelled our flight home from Madrid. We canβt get through to any customer service and have no place to stay tonight. This level of service is unacceptable.
@British_Airways Hi Julie, thank you for replying. We were on our way to the airport when we heard the news. We have tried repeatedly to get through to customer service, but have been told that all lines are busy. 1/2
@British_Airways have just cancelled our flight home from Madrid. We canβt get through to any customer service and have no place to stay tonight. This level of service is unacceptable