MaeHolbrook

Over 30 years in the media industry which means what? Lots and Lots of sleeplessness!

[MaeHolbrook @MaeHolbrook]

@Lowes @MarvinREllison @HomeDepot need the right tool for the job? Better order it from Home Depot because Lowe’s will cancel your order, hold your money and tell you basically sorry for your luck! No saw, no money back for 10 days to buy said saw. No job getting done.

[MaeHolbrook @MaeHolbrook]

@Lowes @MarvinREllison @HomeDepot there is a good reason why Home Depot stock is worth more than Lowe’s stock - better customer service. Lowe’s cancels paid for orders leaves customers in the lurch. Home Depot fixes the problem!

[MaeHolbrook @MaeHolbrook]

@Lowes worst customer services. Cancels orders without even calling customer!! Holds money hostage!!

[MaeHolbrook @MaeHolbrook]

@MarvinREllison In this economy, businesses, filing for bankruptcy, closing left/right, I am assuming that you have seen the news feeds, losing 30 year customers, is something no company can afford to do due to crappy customer service! @Lowes

[MaeHolbrook @MaeHolbrook]

@MarvinREllison I am a 30 year Customer and we needed the saw and now we don’t have the cash or the saw. Worst customer service ever!! And, you’ve just lost these customers forever!

[MaeHolbrook @MaeHolbrook]

@MarvinREllison your CS tells us that the gift card won’t be available for use again for 3 to 10 days. sorry for our luck! We can feel free to re-order the saw when the money goes back on the gift card. Are you kidding me?!!!

[MaeHolbrook @MaeHolbrook]

@MarvinREllison Paid $220cash for a Lowe’s gift card (ohio)this morning. My Son used it to buy a saw online that he needed out in Montana right after I bought the gift card.Your fraud department canceled the order without even calling to check anything.

[MaeHolbrook @MaeHolbrook]

@Lowes do yourselves a favor, and go shop at Home Depot or Ace Hardware. Because Lowe’s will hold your money hostage if you use a gift card if they cancel your order, which is more than likely possible. And they won’t call you to tell you why, they will just cancel it even if you’ve been a customer for 30 years.

[MaeHolbrook @MaeHolbrook]

@Lowes you canceled the order which part had been paid for by a Lowe’s gift card and a Capital One card. Now you tell us you can’t fix the order and we have to wait 3 to 10 days for the money to go back on the gift card. So no saw and no moneyand the gift card won’t work for 3 to 10 days. Your customer service policy sucks.

[MaeHolbrook @MaeHolbrook]

@Lowes right now we have no saw, that we ordered with a gift card from Lowe’s that we paid cash for. And we have no cash because it was tied up in the gift card that we used to pay for the saw with on the order that we made online with Lowe’s.

[MaeHolbrook @MaeHolbrook]

@Lowes worst customer service ever!! Cancels orders and holds gift card money hostage!!

[MaeHolbrook @MaeHolbrook]

@Lowes cancels orders without even checking with customers. Hold gift card money hostage!! Won’t help customer!! @MaeHolbrook

[MaeHolbrook @MaeHolbrook]

@Lowes With businesses going out of business left and right. Well Lowe’s you’ve lost our business. From now on we’ll only go to Home Depot or Ace because Lowe’s cannot be trusted!!!!

[MaeHolbrook @MaeHolbrook]

@they’re basically holding the money hostage and not helping us at all! They basically gave us a big FU! Better luck next time. in this economy, you’d think the companies would have better customer service.

[MaeHolbrook @MaeHolbrook]

@Lowes And our phone number was on the order and we’ve been Lowe’s customers for over 30 years. now your customer service, three times, tells me it’ll be 3 to 10 days before the money will go back on the gift card and they’re really sorry for my luck but they can’t help us

[MaeHolbrook @MaeHolbrook]

@Lowes your customer service policy is crap. Ordered a saw online. Paid for it with a Lowe’s gift card that I paid cash for. Just because my son used the card in another state to order the saw with online your fraud department canceled the order without even calling us

[MaeHolbrook @MaeHolbrook]

@Lowes

[MaeHolbrook @MaeHolbrook]

@Lowes your customer service policy is crap. Ordered a saw online. Paid for it with a Lowe’s gift card that I paid cash for. Just because my son used the card in another state to order the saw with online your fraud department canceled the order without even calling us. And our phone number was on the order and we’ve been Lowe’s customers for over 30 years.

[MaeHolbrook @MaeHolbrook]

@Lowes your customer service policy is crap. Ordered a saw online. Paid for it with a Lowe’s gift card that I paid cash for. Just because my son used the card in another state to order the saw with online your fraud department canceled the order without even calling us. And our phone number was on the order and we’ve been Lowe’s customers for over 30 years. now your customer service, three times, tells me it’ll be 3 to 10 days before the money will go back on the gift card and they’re really sorry for my luck but they can’t help me or my son get the saw that we need for the job that we’re doing so they’re basically holding the money hostage and not helping us at all! They basically gave us a big FU! Better luck next time. in this economy, you’d think the companies would have better customer service. With businesses going out of business left and right. Well Lowe’s you’ve lost our business. From now on we’ll only go to Home Depot or Ace because Lowe’s cannot be trusted!!!!