MaeganIrwin

I've worked in event planning for about 18 years on both a professional and volunteer basis. I currently work for a great event service contractor in Seattle.

[MaeganIrwin @MaeganIrwin]

@AlaskaAir what is happening lately? Insane bag wait times, two broken suitcases and now my electronic bag tag was lost on my flight this morning and the claims team says nothing can be done? All in the last two months.

[MaeganIrwin @MaeganIrwin]

@AlaskaAir I got through the line, got my miles, and got back to baggage claim before my bag arrived. 48 minutes. I don't even know what to suggest, but flying home to Seattle is getting miserable with bag delays. Please just share the feedback and hope someone can do something about it.

[MaeganIrwin @MaeganIrwin]

@AlaskaAir what is going on? The bag guarantee no longer seems to exist in Seattle. 45 mine and counting today, a couple weeks ago over an hour. And it's next to impossible to get the compensation due to huge lines at customer service! You guys are the best - do better please!

[MaeganIrwin @MaeganIrwin]

@AlaskaAir when will you guys finally start selling the new Filson first class blankets?! I NEED one!

[MaeganIrwin @MaeganIrwin]

@AlaskaAir 30+ minutes and counting for flight 602 bags. Can you assist with miles credit or do I really need to hunt down their desk at DEN?

[MaeganIrwin @MaeganIrwin]

@AlaskaAir Do you know where I can send them? Is the office on the baggage claim level open? It's an elderly couple (one in wheelchair) and 3 children

[MaeganIrwin @MaeganIrwin]

@AlaskaAir need help! Family landed at SeaTac on flight 449 tonight and could not locate baggage claim - screens were wrong. Should they try to find the Alaska baggage office?

[MaeganIrwin @MaeganIrwin]

@AlaskaAir We found it after a while. No announcement, no posting, nothing. It would be great if it were posted in the app.

[MaeganIrwin @MaeganIrwin]

@AlaskaAir need help. Landed about 20 minutes ago and no one at SEA knows where luggage is being dropped and no info on any of the screens at baggage claim.

[MaeganIrwin @MaeganIrwin]

@fever_us are there recordings of the Seattle Radiohead performances for purchase?

[MaeganIrwin @MaeganIrwin]

@AlaskaAir Always appreciate the customer service - especially after 18 hours of travel! You've got a loyal fan in me. Thanks again for the help!

[MaeganIrwin @MaeganIrwin]

@AlaskaAir - landed 25 minutes ago and don't event have a baggage claim assignment, let alone bags. Can you help us out? At SEA on AS575 from DFW.

[MaeganIrwin @MaeganIrwin]

@AlaskaAir They did finally announce a carousel a few minutes after I tweeted, thank you

[MaeganIrwin @MaeganIrwin]

Why is it SUCH a pain to try to pre-book seats with @AerLingus? I have called, used messenger and whatsapp and I can't get help anywhere. I booked as an @AlaskaAir MVP Gold/OneWorld Sapphire and not through them directly, but it shouldn't be this hard.

[MaeganIrwin @MaeganIrwin]

@ReignEnergy300 WHERE is the Lemon HDZ? I've been trying to find it for a year! HELP!

[MaeganIrwin @MaeganIrwin]

@MBonvoyAssist Just sent. Thank you

[MaeganIrwin @MaeganIrwin]

@RenHotels what do I have to do to get my folio from you? The front desk declined to print for me, saying they'd email it. 4 days ago. I've used your site, my @MarriottBonvoy account and called customer service and still no receipt. PLEASE tell me what to do to get a receipt

[MaeganIrwin @MaeganIrwin]

I love @BenStiller and @SteveMartinToGo so I went out and tried the new @pepsi zero and I can say they were definitely acting. 😆

[MaeganIrwin @MaeganIrwin]

Once again @AlaskaAir saves my day! I booked one itinerary on cyber Monday and another two weeks ago for back to back trips (long story). A very kind Alaska agent combined my itineraries today so I don't have to claim and recheck my bag and go through security twice! #alaskacares

[MaeganIrwin @MaeganIrwin]

Flight canceled! 😱 This has only happened one other time in 12 years flying @alaskaair. Thankfully Nori and Janice were able to get me rebooked with partner airlines!