I have carefully studied your leveraged ETF products in detail. I made my purchases approximately 20 minutes after the crash, at a time when the extreme volatility had already calmed down. Despite this, you executed a rebalancing around October 11, 2025 at 01:00 CET, which effectively wiped out the value of my ETF positions.
My tokens should not have been affected by the crash itself. Therefore, I demand a clear and specific explanation of why the value of my tokens was reduced to near zero despite entering the market after the major drop.
Please provide me with:
The exact time window of the alleged “high volatility” that supposedly caused my loss.
The exact price deviation between my purchase price and NAV at the time of my transactions.
A transparent explanation of why rebalancing impacted positions opened well after the main event.
I want to make it absolutely clear: this situation is unacceptable. You are providing only generic explanations, without actually investigating my specific case.
I am already escalating this matter to my legal representatives. I will also be filing an official criminal complaint and submitting a formal report to the Národná banka Slovenska, which will be forwarded to EU regulators. In parallel, I will directly contact EU regulatory authorities myself to initiate an investigation into this incident.
Additionally, I have already been contacted by other affected https://t.co/6KpFE0aeg4 clients. We are organizing through public channels (X platform) to file a collective legal action and regulatory complaints.
Please note that I am not only claiming the initial loss of 15,000 USDT, but also the lost profit opportunity, as I invested in long ETF tokens that have been moving upward since the event. As of now, my estimated position value would be approximately 25,000 USDT. I will be seeking full compensation for both the lost principal and the missed gains.
Your response so far has been vague and non-specific, and you have failed to properly investigate my individual case. I consider this misleading and unacceptable.
Hello, I am your VIP costumer. Please explain how it’s possible that I bought LONG tokens 15 minutes after the crash, and then an hour and a half later you reset them to zero value, even though there was no significant downward movement after the crash — which means you stole my money.
@kevinlee_gate Please explain how it’s possible that I bought LONG tokens 15 minutes after the crash, and then an hour and a half later you reset them to zero value, even though there was no significant downward movement after the crash — which means you stole my money.
@Gate PEOPLE STOP TRADING ON THIS SCAM PLATFORM
THEY ARE STEALING MONEY WITH ETF TOKENS
LOOK AT THE PICTURE
I BOUGHT AFTER CRASH LONG ETF TOKENS AND THAN IN TWO HOURS THEY RESET ETF TOKENS AND MY MONEY DISAPEAR !!!
THEY DONT WANT GIVE IT BACK OR FIX IT
@Han_Gate@Gate_Fun I am your VIP customer. Please explain how it’s possible that I bought LONG tokens 15 minutes after the crash, and then an hour and a half later you reset them to zero value, even though there was no significant downward movement after the crash — which means you stole my money.
@Han_Gate@GateLayer Please explain how it’s possible that I bought LONG tokens 15 minutes after the crash, and then an hour and a half later you reset them to zero value, even though there was no significant downward movement after the crash — which means you stole my money.
You killing me, the biggest scamer in crypto !!! With your ETF leverage tokens !!!
If you have long token before crash you have zero okey
But if you had short tokens your are NOT IN BIG PROFIT BUT IN THE SAME PRICE… ONLY EXCHANGE WINNIG !!!!! Scamers !
Proof below
Everybody who was scamed wrote me inbox we will do lawsuit together !
$scam @Gate $scam $etfleverege $etf tokens
@kevinlee_gate I bought 5ETF longs tokens AFTER crash it went up, but than in 2 hours it went nearly to ZERO but tokens went up...HOW IS THIS POSIABLE ?
$gateioisscam