Fergus Flanagan

Inactive Account |

[Fergus Flanagan @MagicFergus]

My business has been reinstated by @googlemaps. Thank you for every message of support, every story shared, and every attempt to help - I’m so grateful. I will never forgive @Google for the stress and anxiety they induced.

[Fergus Flanagan @MagicFergus]

Day 8. Extremely grateful to a London law firm that will be examining whether there is a case for legal action against @google and @googlemaps More to follow tomorrow…

[Fergus Flanagan @MagicFergus]

Day 7. No word from @Google or @googlemaps on their unjust and reprehensible action. Good interest from various news outlets on the company’s inexplicable behaviour.

[Fergus Flanagan @MagicFergus]

Day 6. I’ve never had a company have such a direct impact on my health and well-being. Absolutely broken. “What are you gonna do, it’s @Google” seems to be the common rhetoric in response to the company’s historic and repeated abuse of its monopoly.

[Fergus Flanagan @MagicFergus]

Day 5. Approaching a full week of my business being removed by @Google with no explanation. My business has been established for years and despite providing HMRC tax certificates and Companies House registration records, @googlemaps refuse to help.

[Fergus Flanagan @MagicFergus]

@GoogleMyBiz I’ve done that Amy, received a response saying “the team is working on the case”…

No reason given for the suspension of account, no time frame given on when the issue will be resolved, no ability to speak to anyone.

[Fergus Flanagan @MagicFergus]

Day 4. Still nothing. @Google @googlemaps

[Fergus Flanagan @MagicFergus]

Day 3. After posting over on instagram, I’ve been inundated with @Google horror stories. The company ignoring money they owe customers, @googlemaps ignoring business owners in crisis, the list goes on…

[Fergus Flanagan @MagicFergus]

@GoogleMyBiz Hi Ash, thanks for your reply. The DM just tells me the request is being dealt with. What does that mean? Can I have a time scale please?

[Fergus Flanagan @MagicFergus]

With zero justification, @Google has disabled my business on @googlemaps. As well as being massively anxiety inducing, customer support is non-existent. No outreach and no reply. I’ve never felt so discarded by a company.

[Fergus Flanagan @MagicFergus]

@GoogleMyBiz Sent.

[Fergus Flanagan @MagicFergus]

Day 2. Just to be clear, with no warning, no reason and no subsequent notification @GOOGLEMAPS has disabled my @Google business profile. To make matters worse, there is no one I can contact at @GoogleUK to find out further information.

[Fergus Flanagan @MagicFergus]

@GoogleMyBiz Hi Ben, I’ve filled out the form. I have not been sent a case ID.

Given the fact Google work of their own volition, I have no steer on what the problem is. All my business information is correct.

I’ve sent you a DM and received an auto response.

[Fergus Flanagan @MagicFergus]

@nationalrailenq This link is of no help as it’s just a journey planner. There are 10s of people stranded, why can’t we be told if a train will come? How are we meant to make alternative arrangements?

[Fergus Flanagan @MagicFergus]

@nationalrailenq Fine. Can you guarantee us there will be a train at some point?

[Fergus Flanagan @MagicFergus]

Active accounts are Instagram and TikTok 💕

[Fergus Flanagan @MagicFergus]

@Isysuttie “Spinach” on lordship lane. Little blueberry muffin thing they sell also compulsory…

[Fergus Flanagan @MagicFergus]

@Nebmindreader @buitengebieden_ 🤣

[Fergus Flanagan @MagicFergus]

@Nebmindreader HAPPY FRIDAY!