@vueling Still no options for me in the managing flight. Will you refund me my flight if I book from another company.
Will you pay us back clothes cleaning and water and so on (medical treatment) ? Your answers are still not clear on your website.
Hello @vueling we are stranded in Florence. The only option to go back to Paris is on the 7th. We found another soltution for tomorrow, will you refund us the cost of our flight and hotel or not? Thank you
@callvueling_ Still no options for me in the managing flight. Will you refund me my flight if I book from another company.
Will you pay us back clothes cleaning and water and so on? Your answers are still not clear on your website
@vueling I'm sorry @vueling but I can't find the answer for my question. Because I don't know in which case we are are we elgibile to refund?
Thank you
Hi @GoPro@GoProFr is it legal to keep my camera at your customer service for 2 months, Without giving me any proper answer? Should I hire a lawyer? Should I sue you for stealing my camera? What's the deal with you?
@GoPro So now @gopeo#gopro after 10 days trying to reach you I got a way to get called. .. When they found out it was me they hanged up on me! Wow its getting even better! Never seen that! GoPro did it. Complain filed In France end of week in the US
Hey @GoPro just finally got someone from your customer service and you know what they did put me on hold and then they ended the call. It's getting even better.
Still 2 months without anwers! Really nice guys great service you bunch of thieves!
@GoPro Before giving awards to customers take care of their replacement camera. Two months waiting and still nothing. You stole me and I'm making it public.
@GoPro Don't buy from them, the customer service is really bad. I've sent a camera for replacement and 2 months later still no answer from them. It's called stealing!
@GoPro Don't buy from @GoPro if you have any trouble with the camera, they will ask you to send it back then they will never answer you nor send you a camera replacement. Two month since I've sent the camera and no is daring to call back or to answer my message.... This is stealing!
@GoPro Don't buy from @GoPro if you have any trouble with the camera, they will ask you to send it back then they will never answer you nor send you a camera replacement. Two month since I've sent the camera and no is daring to call back or to answer my message.... This is stealing!