@SaudiAirlinesEn - Hi I was asked to give details via Private Message which i did over 2 weeks ago regarding a complaint and was told we are sorting this out, where refund not send for 2 years now. How much longer still ?
@SaudiAirlinesEn@Saudia_Care Dear Sir /Madam - I have already filled all the Discharge forms that i needed to on which i have given all the details - and i filled these forms in atleast 3 times !!!!!!!!!!! So please do sort it . ive done my bit i had to
@SaudiAirlinesEn Dear Sir/Madam - Please can you tell me when the compensation will be paid. It is very very easy to do especially as ive been waiting 2 years& on Twitter you have said you will do asap ? Please can you give a timescale when i ( &wife) will receive it into the bank ? Thanky
@SaudiAirlinesEn Thankyou i dont quite understand what you mean? Do you mean it is being dealt with urgently and please can you tell me how long ? Thankyou
@Top_CashBack Im sorry but i have very poor experience of @Top_CashBack like not paying legitimate earned c'back and referred friends/family bonuses. & @Top_CashBack suddenly remove that c'back built up totally unreasonably & unjustifiably.. So i don't have a good experience but hope can sort
@Top_CashBack Phil, Only question i have now asked is who is your regulator and who can i address complaint to ? regulatory body ? if you don't know please can you find out, as you should really help with this and other things too , to be honest
@Top_CashBack - Hi Im trying to log in but can't . I have tried forgot password and emailed the contact e mail too ( no reply yet), etc but still doesnt work. Quite frustrating
@Top_CashBack Sorry you haven't mentioned who regulates you and who to complain to. You haven't mentioned this before. So please tell me who i can complain to? who regulates you ? its a very reasonable question to ask
@Top_CashBack I have replied to them with answers but they seem to have ignored those answers and asking different questions now !!!! who regulates Top Cashback i will need to contact them now to resolve this
@Top_CashBack Phil Im not sure what you are saying . I'm not asking for nay advice or anything on insurance or any products. I'm saying i cant log in , im being asked very very silly and
unnecessary questions and i am so fed up that just pay out my cashback and close my account !!!!
@Top_CashBack Also , as i keep saying sufficient information has been provided now and before too !!! But its beyond that. I dont want to as you dont want me to - remain a customer. However, pay me the cashback already due . If not say NO clearly so i can go to Ombudsman
@Top_CashBack Hi Phil We are going round in circles here. I have emailed the teams. Different teams and often No names replies come. I have provided information. I do not wish to provide more personal information. Nothing wrong with that
@Top_CashBack hi Phil That's not fair. The information requested has been given but not extra information which goes into unnecessary harassment and GDPR. That is why decision is fair enough, close the account& pay the minor amount due - which TopCashback has already taken their share
@Top_CashBack Previously too the information has been given but it feels unnecessary obstacles and harassment. Please can you give me CEO office phone number if they wont sort it . As i said to close account thats how fed up i am is fine, and im replying to you .
@Top_CashBack@Top_CashBack I have replied and replied and replied but its like a BOT or inhumane response. Same thing has happened to my friends and relatives too, which is very frustrating and very poor customer care.
@SaudiAirlinesEn@Saudi_Airlines@SaudiAirlinesEn I am still waiting for this to be sorted out still. i gave information many days ago and was told it was being dealt with. It has already taken 2 years !!!!!
@Saudi_Airlines - i'm contacting re 2 of my relatives who have both been waiting over a year to receive compensation you have agreed to. We have filled guest relation forms in & promised will receive & still not received. Pls do sort this -its not good customer care or reasonabl
@Top_CashBack@Top_CashBack Hi Phil You are answering a question ive not asked and not answering the question i have asked. Please can Top Cashback either return the money and then i can close my account, as i do not feel a valued customer or give me final letter so i can go to the FSA
@Top_CashBack Hi Phil This has already been done. I gave you this information last week or before that, but it seems @Top_CashBack are rather than sorting in a customer friendly manner , almost harassing and tone deaf too