@British_Airways Well, here I am in a hotel room in Heathrow- we've lost a full day of our family holiday in Costa Rica. We're totally rerouted, lost our 'extra legroom' seats and have to transfer our own luggage at JFK for final leg of flight. Basically, 'down-graded'. Dreadful
@British_Airways ....Nope! Instead we arrived at T3 to be told by a very rude and wholly unsympathetic woman that we were no-shows 40 minutes before take-off.
No one had made any provision whatsoever. Stuck in a queue while our next flight option also timed out.
@British_Airways Really let down by BA/AA today. No effort whatsoever from ground team to speed up our transfer from T5 to T3 when connecting flight was delayed by fog. This despite loads of friendly reassurance from staff on plane that we'd be met by a team who would sort it...
@BrittanyFerries I was not impressed at your response when I confused my booking dates. IMMEDIATELY went back in to the change the date and was not refunded the Β£100+ difference in ticket costs. 'Terms and Conditions'- even Ryanair is flexible with genuine errors....
@British_Airways So, my daughter and I had a huge disappointment when our flight BA2579 from Turin was cancelled last night. BUT- big thanks to the flight team who were so kind. Guys, if you see this....her team won a place at Internationals!!!!
@FLLUK ,@Cullercoders #CARGOCONNECT Good luck guys I wish I could be there π’ what ever the result I'm proud apart of this team. GO CULLERCODERS!!!
Fearne