Makarand Bidikar

bored..//..Complicated..//..qualified..##..confused///....*&#$%..but thats just now..ill keep u updated though

[Makarand Bidikar @Makarand_bd]

@amazonIN @AmitAgarwal @timesofindia @aajtak @PMOIndia

[Makarand Bidikar @Makarand_bd]

@amazonIN @AmitAgarwal Amazon really does believe in customer obsession. I ordered a galaxy watch 6 for my Dad's birthday. The box got delivered. Empty. Called their customer support. They said I have to wait for 4 days so they can ask the seller.

[Makarand Bidikar @Makarand_bd]

@amazonIN @AmitAgarwal I have contacted your customer support and provided an order number. You reach out to me! I got a message from Amzon customer service today saying the issue is resolved. How?! Such fraud. And when I call them, they claim they accidentally sent a message

[Makarand Bidikar @Makarand_bd]

@AmazonHelp @consumerforum_

[Makarand Bidikar @Makarand_bd]

@AmazonHelp I did try your customer support as well, not like they cared

[Makarand Bidikar @Makarand_bd]

@AmazonHelp You van take the order number from the thread and act on it instead of asking me to DM

[Makarand Bidikar @Makarand_bd]

That's what Amazon graciously sent me btw. A cleverly opened box and empty space @AmitAgarwal @amazonIN

[Makarand Bidikar @Makarand_bd]

@amazonIN @AmitAgarwal @samirkumar @AmazonHelp I already called customer success and have received dismal responses. The order number is 406-9232554-4354761. You can respond here for everyone to see

[Makarand Bidikar @Makarand_bd]

@amazonIN @AmitAgarwal They also refused to create a complaint id, said the process doesnt allow it and I can't see the complaint in anyway. So, you've taken my money, refused a complaint and are hoping the seller will admit fraud out of the goodness of his heart. Amazing @samirkumar @AmazonHelp

[Makarand Bidikar @Makarand_bd]

@RockWithboAt It takes 7 years to launch a service as basic as repair supprt? If you can't provide such basic day 1 services, you shouldn't be selling products worth thousands. You can stay tuned now and watch customers like me switch to @SamsungIndia. The OG

[Makarand Bidikar @Makarand_bd]

@RockWithboAt @amangupta0303 Just found out today that Boat provides absolutely zero customer support for soundbars beyond the 1 year warranty. Not even paid servicing. Never heard of an electonics company leaving customers hanging on high value products. Abandoning the brand

[Makarand Bidikar @Makarand_bd]

@rpomumbai @passportsevamea Hi, is it really so difficult to issue a PCC? I am following up daily and I can't even seem to get a status update! Can you please look into this on priority?

[Makarand Bidikar @Makarand_bd]

@rpomumbai @passportsevamea
Hi, could you assist with the status of my PCC - BO1086776945022? It's been a month, I've submitted all docs and It's still pending. The RPO numbers and email ids are non responsive for a week!

[Makarand Bidikar @Makarand_bd]

@rpomumbai @passportsevamea Hi, I spoke to the police station and they confirmed that they have already shared the report. Could you please assist on priority, it's been 5 weeks now!

[Makarand Bidikar @Makarand_bd]

@rpomumbai @passportsevamea @MumbaiPolice Could you please assist? I've been struggling with this Police clearance for a month now.

[Makarand Bidikar @Makarand_bd]

@I_am_sanjua @ola_supports Suing them seems to be the only language they understand

[Makarand Bidikar @Makarand_bd]

@bhash I have been a regular Ola user for more than 5 years. I have had several unresolved issue over the years, but let them pass. Recently though I reported a safety issue #338172582. And @Olacabs @ola_supports has taken no action for 10 days now.

[Makarand Bidikar @Makarand_bd]

@ola_supports I think this response shows exactly how lethargic you are. I have given a complaint id, instead of reading that you want me to DM? Why, so that you can avoid negative PR? This is the treatment of customers @bhash ?

[Makarand Bidikar @Makarand_bd]

The helpline team is unreachable most of the time and non commital. You really need to consider what is important to you as a company, if passenger safety isn't. In the meanwhile, I'll just switch to @Uber

[Makarand Bidikar @Makarand_bd]

@NischalShetty Why is it so difficult to get customer support from Wazir X? Love the platform, but getting a simple annual account statement is providing to be a nightmare!