@syedplustab We regret the inconvenience caused. We kindly request you to share the cancellation notification so that we may validate the details and assist you accordingly. - Deepansha
@ANISHMODIil We kindly request you to share the gift card details, along with your contact number and email ID, in DM so that we can assist you further.- Pradeep https://t.co/Nq7Ga5H7K5
As discussed, we would like to clarify the situation based on the hotelโs feedback. The guest requested an upgrade as they had small children who could not sleep in a separate room. The hotel provided them with the executive category room, which is the topmost category available. After an hour of check-in, the guest mentioned they would prefer the originally booked rooms so that their driver could also adjust in the same room. The front desk informed them that the driver cannot be accommodated in the same room unless extra person charges are applied. Additionally, the property has valley view rooms, and it is clearly mentioned on the balcony door that if doors are kept open, bugs may enter. The hotel has confirmed that the washrooms are not damaged. Kindly let us know if you have any other concerns. - Yashika https://t.co/vKIElasz9w
@bhankrish741 We understand your concern and sincerely regret the inconvenience caused. As checked the refund is already proceeded from our side and there no refund due from our side. - Yashika https://t.co/LRDWnyGGCZ
@bhankrish741 We understand your concern and sincerely regret the inconvenience caused. As checked the refund is already proceeded from our side and there no refund due from our side. - Yashika https://t.co/LRDWnyGGCZ
@saikat_jana_237 As per the hotelโs update, they will provide you with 1500 credits on your next visit. This has been confirmed and will be applied accordingly. - Yashika https://t.co/LRDWnyGGCZ
@sahu_sibo We request you to please provide the detail related to your concern in DM along with your contact details and booking ID.- Pradeep https://t.co/Nq7Ga5H7K5
@LittleA36526293 We kindly request you to share your booking ID along with your contact number so that we can assist you further.-Shashank https://t.co/LRDWnyGGCZ
@Raguram2589 We tried to connect you ******5566, but could not connect. We are actively working on your case. Kindly allow us 48 hours to complete the process. We appreciate your patience and understanding.-Vartika https://t.co/Nq7Ga5H7K5
@AyushPrajapfju We tried to connect you with registered contact number ******7083, However, we received a response stating that no concern has been raised under the username @AyushPrajapfju. Kindly reconfirm the details so we can assist you further.- Vartika https://t.co/LRDWnyGGCZ
@ArjunSingh37426 We are getting this checked. Kindly allow us 48 hours to validate the issue and update you with a logical closure. - Aditya https://t.co/LRDWnyGGCZ
@bhankrish741 As mentioned, we kindly request you to reach out to your respective bank directly to check the refund status, as the credit timeline depends on their processing. - Yashika https://t.co/Nq7Ga5H7K5
@bhankrish741 As mentioned, we kindly request you to reach out to your respective bank directly to check the refund status, as the credit timeline depends on their processing. Please let us know if you have any other concerns. - Yashika https://t.co/Nq7Ga5H7K5
@bhankrish741 As mentioned, we kindly request you to reach out to your respective bank directly to check the refund status, as the credit timeline depends on their processing. Please let us know if you have any other concerns. - Yashika https://t.co/LRDWnyGGCZ
We truly apologize for the delay and appreciate your patience. After validating your concern and cross-checking, we confirm that the refund has already been successfully processed from our side and verified with the payment gateway. In this case, we kindly request you to reach out to your respective bank directly to check the refund status, as the credit timeline depends on their processing. Please let us know if you have any other concerns. - Yashika https://t.co/6rBChQf196
@bhankrish741 We truly apologies for the delay. We are currently validating your case, and we kindly request an additional 72 hours to prioritize your concern and provide a resolution. Thank you for your patience and understanding. - Yashika https://t.co/Nq7Ga5H7K5
@YashGargK We sincerely apologize for the inconvenience you experienced. To assist you further, please share your booking ID along with your contact details via direct message. This will help us validate and resolve the case more efficiently. - Yashika
https://t.co/Nq7Ga5H7K5
@bhankrish741 We are working with our team to review the matter thoroughly and will update you once the validation is complete. - Yashika https://t.co/LRDWnyGGCZ