MoGo

RPCV. Lover of cities, transportation, buildings, farms, fresh food, fitness, all things urban + environmental. Tree hugger. NYC. London. Austin.

[MoGo @Malcahtweets]

@Sjopinion10 If England were losing 4-0 you’d be hammering Tuchel. Have some class and resign Jordan. Your punditry is totally inaccurate so have some self respect and go.

[MoGo @Malcahtweets]

@Sjopinion10 Southgate is rubbish. Tuchel is elite. Tuchel is rubbish. Southgate is elite. Sack Tuchel. I am a 🤡

[MoGo @Malcahtweets]

@Chelsearory You have to sack Jennings. He is gutter media and wants the worst for us.

[MoGo @Malcahtweets]

@UberEats this is onsale. But the cart won’t show the sale price. Absolutely impossible to try to get an agent to discuss this because when you click help the only option is to click on a previously paid order (which I did and the agent hung up on me).

[MoGo @Malcahtweets]

@UberEats horrendous customer service, impossible to get an agent. when I finally do they disconnect while I’m chatting. the response is that somebody will get back to me in six - 12 hours meanwhile my problem is with an order I’m trying to currently place

[MoGo @Malcahtweets]

@hushhomewear @hushhomewear - Please help me! i am trying to return some items but my customer number is no where to be found. It is not on my invoice. It is not in the order. I can't create a new label without the customer number.

[MoGo @Malcahtweets]

@999London why was a helicopter circling Kilburn High Road? At 12:30 am

[MoGo @Malcahtweets]

@UberEats how do I speak to a person for help? While I understand food is late - TWO HOURS is not a minor delay. this message is ridiculous considering my order arrived at 3:30pm. I need help! my only other option is canceling on my credit card since there is no way to reach CS!

[MoGo @Malcahtweets]

@Target - Does your driver have a doorbell allergy? Is it that difficult to knock? Luckily the packages weren’t stolen by the local porch pirates but there is no reason for them to be dropped without so much as a quick ring or knock. Maybe the driver wanted them to be stolen?

[MoGo @Malcahtweets]

@WhichUK @Ocado CS think it’s ok To give people less < 60 seconds to reach their front door. Then, CS thinks it’s acceptable for drivers to dump groceries all over the front door bc the customer didn’t answer w/i the allocated 42 seconds. Appalling. Please don’t use @Ocado

[MoGo @Malcahtweets]

@Ocado @DailyMailUK It’s totally unreasonable to not tell people of this photo Policy in advance and then expect people to have photos of damaged items 3 days after they submit a refund request. No one keeps damaged food around for 3 days!

[MoGo @Malcahtweets]

@DailyMailUK @Ocado APPALLING cs. Demanding photos of damaged items? 6 days later? won’t “process” refund until you get photos? What makes you think I keep damaged food for 6 days? Where do you tell customers to take photos of damaged items before binning them? All over £2.75!

[MoGo @Malcahtweets]

@Ocado @DailyMailUK Ur reply is not truthful. Per ur email, photos are required to “process the refund,” not just for “feedback purposes”. Why DM? What are u trying to hide? this convo must be public so others know the policy + can take the REQUIRED photos.Why isn’t @ocado upfront about this policy

[MoGo @Malcahtweets]

@ChaseSupport I can’t call 855-234-2542 for help for an ultimate rewards booking. It does not work internationally. What is the normal number? A non 800 number.

[MoGo @Malcahtweets]

@Earl_GreyT @AirbnbHelp @AirbnbHell Have you ever actually filed a host guarantee claim? I have been a host for 5+ years. I have never once been able to file a claim without invoices or receipts. I am not sure why you think this is the correct procedure as the host request does not go through without documentation

[MoGo @Malcahtweets]

@AirbnbHelp @AirbnbHell I am desperate. Guests came w/ 2 dogs. I reported damage on the 14th day as it took time to get the damage fixed and cleaned. my request was denied. Airbnb is saying it was not w/I 14 days- but I DID send the request on the 14th day. I am now out $1,000

[MoGo @Malcahtweets]

@AirbnbHelp Hi,
I have not heard back. I wrote my maiden name and you rejected me. I checked my account, responded with my married name and have not heard anything from you at all. Please can you help me? The name is correct.

[MoGo @Malcahtweets]

@AirbnbHelp I have sent a Dm. I do hope you respond. We have very strong allergy to dogs and spent a fortune cleaning after these guests who brought TWO dogs without permission against house rules. I am devastated at the outcome. Need help desperately. @DailyMail - please follow this story.

[MoGo @Malcahtweets]

⁦@AmazonUK⁩ really sick of your drivers’ telling LIES. We left at 1pm. didn’t return until 8. Unless I unknowingly genetically cloned myself it is *impossible* for the driver to have handed me the parcel. driver didn’t put it in our safe spot and now it’s gone. #stoplying

[MoGo @Malcahtweets]

@Zipcar I NEVER wrote I was unable to upload the license! @Zipcar customer service you did NOT READ the text. I wrote I uploaded the license 3x Sucessfully - more than 10 days ago- and have had no response despite my case being escalated. @zipcar - not good a great way to get customers

[MoGo @Malcahtweets]

@Zipcar - I have tried everting. Calling (case was 'escalated' 14 days ago - still no response), uploading valid docs (still no response). Following email instructions to a T (no response). If someone would just look at the license I uploaded I would be approved! This is crazy.