@FashionWorld_UK I’m still waiting for a parcel for an order I placed on 19 Jan. Evri sent an email saying it was delayed on 23rd, and the tracker hasn’t moved!!! I’ve sent you an email, no answer. I just want to cancel, fed up of this service
@TheRAC_UK I’ve been trying to renew for a few days now and I can’t get into the app or website with my email, even though you keep sending me reminders to the same email address. Can you help please? Thanks
@_DunelmUK____ I’ve been waiting in all day from 8am to 8pm for Evri to collect a faulty item. I get an email from Evri at 9:05pm to say it’s been collected. A total lie….its still here!!!! I’ve wasted a whole day, and of course I can’t reach anyone at Dunelm. Disgusting,
@BarclaysUKHelp Hi Ellie, the Barclays communications have been very confusing and this is not what I understood from the messages. I do not want £5 withdrawn from my account each month and would like this returned to the account from which it was taken please
@Barclays why have I been charged a £5 Blue Rewards fee when Barclays said this was stopping? It’s been taken from my current account and not deposited anywhere
@LidlGB I’m not sure what help you want to provide? It’s a clear case of more money for less return. I just wanted to flag that as a supposedly cheaper store, Lidl is going the same way as Tesco etc. Just pure greed.
@AldiUK please tell staff in Chertsey to stop pressurising us to use self scan. She was complaining quite openly that there were 5 empty stations & that we would put her out of a job. I wanted to use a cashier, I don’t work for you. They closed the only manned till after I left.
@LoveWilko I have been trying for days to contact customer services. 3 direct emails, 2 WhatsApp messages, 1 message using your contacts page and 1 love chat. Not one answer have I received from anyone!! You’ve taken my money and I’ve nit received my parcel. This is disgusting
@Tesco which plonker over at Tesco thought it was a good idea to allow customers to scan their whole trolley at the pay point?! If people are using self-serve for trolleys, then it should be via the scan gun thingy as you go round the shop, then a simple click to pay.
@Tesco It’s all the time!! Addlestone Surrey branch. A huge queue, especially on 15th June, where we all just wanted to pay, yet customers are scanning a whole trolley, then packing!! There should be a different section for this, like Asda.
@JDWFashion would you please ask your staff to take a little more time when processing an order? I asked for a pair of jeggings and you sent me a pair of Vans trainers!! Such a waste of my time.
@JDWFashion I’ve just returned my order and held back a pair of boots in error. Could I please return these without an advice note? They’re still in the box with the label etc.
@JDWFashion I’ve just returned my order and held back a pair of boots in error. Could I please return these without an advice note? They’re still in the box with the label etc.
@VeryHelpers Hi, as expected you’ve only credited 8 items back to my account when I returned 10 items. They were all in the same parcel. 3 advice notes were clipped together inside. I took photos as I knew this would happen!! Can you help please?
@VeryHelpers What’s the usual turn-around time for returns? I returned a parcel 8 days ago and my account is still £320 in debit. I hope I won’t be charged interest for items on home approval