@SBICard Just waited out the deadline & closed my case. No answers, no resolution, only harassment & dodging responsibility. Is this your idea of customer service? #SBIFail#Harassment
@BantyDa22731799 @SBICard_Connect@TheOfficialSBI@RBI@nsitharaman@FinMinIndia Shiva ji, please don’t expect help from SBI Card. They only wait for deadlines and then close cases without any proof, repeating the same fixed reply every time: “We follow the code of conduct.”
My case has been dragged since 28 Oct 2025. Don’t waste your time.
@BantyDa22731799
Is it enough to just write“investigation done, no misbehaviour found”?
Why is only the customer asked for proof while SBI Card shares none?
Closing cases without reports-is this transparency/authority?
If SBI Card is right why not share the investigation report? @SBICard_Connect
@SBICard_Connect@SBICard_Connect repeatedly avoids a simple public question: As per RBI guidelines—when does recovery start, who is authorised to contact customers, what ID/docs agents must show, rules for home visits & privacy safeguards? @RBi customers deserve clarity, not silence.
@SBICard_Connect
Please clarify SBI Card debt recovery process as per RBI guidelines: when recovery starts, who can contact customers what documents agents must show, rules for home visits and how customer privacy and safety are ensured
Request public clarification for awareness
@SBICard_Connect Is this not a valid question for SBI Card? Customers have the right to know RBI-mandated recovery rules. Why is SBI Card avoiding public clarification on who can contact customers, recovery process, and privacy safeguards? Silence raises serious concerns.
@SBICard_Connect Still no genuine update from SBI Card. You keep replying with copy-paste lines like “noted & will resolve” but share no investigation report, no records, no proof. Waiting for deadlines to close a case is not resolution. Complaint #1408804021920
@RBI since 25 Nov 2025, SBI Card is mishandling my case. Harassment, misleading recovery, threatening calls (“biwi & bachche bacha lo, bank ka paisa chuka do”), refusal to clarify Mr. Kunal Bhatiya’s role. Health risk due to stress. Immediate action needed. @SBICard_Connect
@SBICard_Connect You claim “necessary information already shared.” Where exactly?
Please publicly share screenshot / written proof (email date & reference).
No details were shared on:
• July–Nov agency
• Calling numbers & authority
Stop misleading replies to avoid disclosure.
@SBICard_Connect
Publicly clarify: July–Nov tak mera case kis agency ke paas tha? Kaun-kaun se numbers se calls aaye aur unki authority kya thi? Har koi “SBI Card se hoon” bol deta hai—yeh serious security & data misuse issue hai. Written proof needed.
@SBICard_Connect I clearly said: if you shared any information on call, send the same in writing on email—only then it will be considered. Phone calls have no proof value. Please stop calling and share complete details on email only.
@SBICard_Connect Still no genuine update from SBI Card. You keep replying with copy-paste lines like “noted & will resolve” but no investigation report, no records, no proof shared. Just waiting for deadlines to close the case is not resolution. Complaint #1408804021920
@SBICard_Connect I’ve clearly said I wont talk on calls-only email/DM so written proof exists.Banks dont even listen to call recordings later and then pass decisions in their own favor.I shared evidence for 2 months. First tell me how many recordings did you actually hear and what did you hear?
@SBICard_Connect@RBI @sbicard The moment RBI is tagged, the formality loop starts.
No reply on DM, but publicly you say “please DM”.
Is this just an eyewash?
For a leading bank in India, this level of negligence is shocking. Bigger the name, bigger the irresponsibility?
@SBICard_Connect@SBICard_Connect Since 18 Dec 2025, you are fully aware of this matter. I tweeted, shared details, yet SBI waited for deadlines and closed the case without resolution.
Now why more “time”?
Is this for justice or just formality to close cases?
Please explain publicly.
@rbi
@SBICard_Connect You don’t even reply to Direct Messages, yet post generic comments like “we’ll contact you.” Please respond to pending DMs with a clear written update. No calls—email/DM only. Ignoring DMs while closing cases is unacceptable. @SBICard_Connect
@SBICard_Connect@TheOfficialSBI
I am facing harassment, fake agents, data leak and wrong dues even after full payment. SBI later denies their own callers.
Please give me an official platform to submit my full case.
@SBICard_Connect@RBI SBI Card keeps claiming “multiple contact attempts” for SR xxxxxxx21920, which is false. I’ve clarified this 10+ times. No call logs, no investigation report, no recovery agency details—only denial. I’m exhausted. How can a customer expect justice?
@SBICard_Connect Just waited out the deadline & closed my case. No answers, no resolution, only harassment & dodging responsibility. Is this your idea of customer service? #SBIFail#Harassment
@SBICard_Connect
Who is handling my SBI case from July to November? No officer name or written reply given. My 7 Dec tweet got no response. I am only receiving copy-paste replies for two months. Also clarify if Mr. Kunal Bhatiya is an authorized SBI agent. RBI escalation next.