Manisha121

[Manisha121 @Manisha121]

And then @ZeptoNow @zeptocares never answers

[Manisha121 @Manisha121]

@ZeptoNow earlier they also sent a diary which was damaged and didn’t take it back because it had no barcode . But it came with no barcode . They have orders in app so why did they not take it back . @ZeptoNow genuinely getting scary

[Manisha121 @Manisha121]

@ZeptoNow everyday is a new low . Ordered ice cream . Different flavours , same quantity but look at this . The chocolate is half . The quantity . Earlier they sent Kala channa where no expiry date was there . What’s happening . @Tukaram_IndIAS sir pls check

[Manisha121 @Manisha121]

@Tukaram_IndIAS

[Manisha121 @Manisha121]

@ZeptoNow how are we selling this where you can’t see the expiry date ? Ordered this today morning .

[Manisha121 @Manisha121]

@ZeptoNow if this is what comes where how you know the expiry date of the product ?

[Manisha121 @Manisha121]

@KotakCares Almost a year now .

[Manisha121 @Manisha121]

@KotakBankLtd @KotakCares @anandmahindra @GovtOfIndia_
10 months of a complain not being resolved and as per @RBI banks have minimum 30days to resolve customer grievances but @KotakBankLtd doesn’t care . 10 months now

[Manisha121 @Manisha121]

@SamirKagalkar @HDFC_Bank Oh so agree with you . I have been having a tough time dealing with them. And what I sense they know nothing will happen to them even if we complain .

[Manisha121 @Manisha121]

@AmazonHelp @amazon @amazonIN Spoke to the delivery guy on Saturday . He said he returned the parcel as he doesn’t go that side of town . Cool and then tried calling the vendor , no response . So I don’t know if my parcel will ever get delivered or not . What a situation to get stuck in . @amazon @amazonIN

[Manisha121 @Manisha121]

@amazon @amazonIN please decide if my parcel is out for delivery or is it delayed . 2 messages in a span of 6 mins

[Manisha121 @Manisha121]

@ZeptoNow why make it tough ?

[Manisha121 @Manisha121]

So @ZeptoNow the money is spent , damaged product , return is not happening so customer suffering .

[Manisha121 @Manisha121]

@ZeptoNow ordered a diary , was damaged . Put in for return . The rider didn’t take it back as there was no QR code on it but it didn’t come with a QR code . So now what to do

[Manisha121 @Manisha121]

@KotakCares And the saga continues .

[Manisha121 @Manisha121]

@KotakCares Have been told that nodal officers are looking into it .What is that they are looking into that they can’t find ? What kind of team is this @anandmahindra that they are not able to resolve the issue for 10 mtgs.A baby is born in 9 mtgs. Or they r waiting for customer to forget.

[Manisha121 @Manisha121]

@KotakCares It’s been 10 months that you are checking . Whereas the bank admits it’s their fault but you are still checking . What are you checking . RBI allows only 30 days .

[Manisha121 @Manisha121]

@KotakCares No one did . There is no call . How do you guys keep saying that someone tried to call

[Manisha121 @Manisha121]

@KotakCares What we looking into the issue that so tough to resolve . Because Kotak is at fault so one can’t find a resolve. @KotakBankLtd @RBI @GovtOfIndia_ @anandmahindra sir too tough for your bank that it’s taking 10 months and not able to resolve whereas RBI says 30 days

[Manisha121 @Manisha121]

@KotakCares Emails stating from 23/09 / 2026 to 18/07/2026 saying the matter is unresolved . And it will continue . And this from one of the top banks of India

[Manisha121 @Manisha121]

@HDFC_Bank @HDFCBank_Cares @HomeLoansByHDFC How does the bank ignore the customer and become not responsible for their goof ups. It’s been more than a week and bank customer care still has not been able to connect . @GovtOfIndia_ is there no law for banks when they fool us