They told me "we only give prices over the phone, no breakdown of price." Absolute scam behavior! I explicitly asked not to send this arrogant service center team, but Croma sent them anyway. Pathetic attitude & zero transparency. @jagograhakjago#ConsumerCourt#ZipCare Scam (2/2
Buying a Croma AC & ZipCare is a massive mistake. After multiple escalations, @cromaretail@onsitegoindia tech finally came but refused a Field Service Report. Then his manager calls & demands ₹9500 for indoor PCB fix but refuses to give a written quote or price breakdown!(1/2)
Absolute pathetic service from @cromaretail & @onsitegoindia for my Croma AC repair (SR: 260528-003556). First, a tech noshows & claims I refused charges. Now, they reschedule to June 1 claiming "site not ready" without even calling or visiting! Total lies just to delay service.
Request number: CSR ID 5-181398879841 Your RSA team is also careless, instead of sending another technician, they are ready to send towing truck to pick the car.
@TataMotors_Cars I had raised a RSA request for Jump start of the vehicle around 8AM and RSA team is still unable to resolve the issue. The technician came to solve the issue is carrying low capacity battery and say you call some other number so that they will help with charges.
@cromaretail Extremely disappointed with the experience. My AC service (Complaint No: C005494181) has been pending since April 25, 2025 — no technician visit, no update.
Kindly share escalation matrix, process for refund, and timeline to resolve this. This delay is unacceptable.
@TataMotors I have renewed my iRA subscription on 14th Feb and still it’s getting connected unable to execute remote commands. Contacted support centre and sent mails even after explaining the issue team is unable to resolve issue.