@airtelnews@airtelindia First focus on providing proper network connection and responsive customer support. Almost every complaint takes a minimum of 4 days to resolve, and customers are left waiting without proper updates. Very disappointing service. #poorservice
@Airtel_Presence@DoT_India@TRAI@airtelindia Hi Anjali, this is not the 1st delay Around 50+ complaints raised in the past 3 years have all “taken longer than expected,”. And never resolved within timeline.
@Airtel_Presence@airtelindia@DoT_India@TRAI@Conscomplaints SR raised 48 hrs ago but still unresolved. Multiple followups with technician 121 198 nodal team gave no solution. None of my previous complaints were closed within promised timeline. Worst customer support experience
@Airtel_Presence@airtelindia@airtelnews@TRAI@DoT_India Today my Airtel Black connection was disconnected for non-payment of ₹1289.
So far 2 months of bills were generated together made payments accordingly.
Now the service is disconnected within a single bill cycle.
@Airtel_Presence@airtelindia@airtelnews@TRAI@DoT_India At least twice every month there’s a service issue. Same excuse: “It’ll be fixed in 3 hours.”
Funny how your billing software never fails—payment messages are always on time.
What about customer service, @airtelindia?
@Airtel_Presence@airtelindia@airtelnews@DoT_India@TRAI Comp raised on 13th Oct 1657Hrs Nearly after 40Hrs sofar 05 Technicians changed repeated Excuses msg But Complaint not yet received & not a single technician responded for any calls.
@airtelindia@Airtel_Presence@airtelnews@DoT_India@TRAI every time you guys prove how to give the worst service. In the last three days you guys had a service issue in two days. But in the billing system you guys never had a service issue.