Absolutely unacceptable experience with @redBus_in and @FlixBus_IN.
My bus was scheduled to depart at 23:35, but I received a cancellation message at 23:05—just 30 minutes before boarding. No alternative arrangement, no prior notice, and no accountability.
What’s even worse is the customer support. There is practically no way to connect to a human in an emergency. When a late-night journey gets cancelled at the last minute, customers are left stranded with zero assistance.
Is this how you treat customers who trust your platform?
Who compensates customers for the wasted time, inconvenience, and frustration caused by such poor service? Looking for an explanation and resolution.
Order ID: 239099939178713
@Swiggy@SwiggyCares
@Swiggy@SwiggyCares Extremely disappointed with today’s experience.
Placed an order at 2:09 PM and waited patiently. After nearly an hour, the delivery partner called and warned that my order would be cancelled if I didn’t pick up the phone.
This is not just about a cancelled order—it’s about the customer’s time, trust, and experience. Keeping a customer waiting for nearly 2 hours, providing misleading delivery updates, and then cancelling the order is unacceptable.
Very poor experience with @Myntra. Ordered slippers for ₹626.51, received wrong product. After return approval, refund reduced by ₹202.77 claiming bank discount reversal. Entire order had only ₹300 discount across items. How is ₹200 cut from one product?
Unbearable service from @Swiggy. Ordered food 1 hour 40 mins ago (Order ID: 222766984228216) and it’s still not delivered. Customer care says the delivery partner isn’t responding & they might cancel the order. Why make customers wait 2 hours just to cancel?
Ordered on Zomato (Order ID: 7352100628) almost an hour back delivery ETA was 30 mins. The delivery partner falsely claimed my phone was switched off and cancelled the order. My phone was never off! @zomato@zomatocare