@DaikinIndia I have been trying to contact your CS to know if the Product warranty of the split AC can be extended from 1yr to 5yrs and if so what are the charges, can somebody from your CS call me back. I need to buy 2 split ACs.
@nch1915 There are multiple social media threads & call logs that have gone unanswered by @RelianceResQ & @RelianceDigital regarding my air conditioner that is not working since 10-May. I will file a complaint tomorrow at the @nch1915 portal & share details.
@BadeBrian@RelianceResQ@RelianceDigital Service ID: 5269691, Service Request Number/Order ID: 8081031846, Complaint Request Number: 701951108. The issue started on 10-May & the air conditioner is still not working. Your supervisor is not answering my calls, any update on this??
@SamsungIndia My Samsung AC is non-functional for over 10days because @RelianceResQ@RelianceDigital has not received the required part from you. If this is how both of you are treating your customers in this Delhi heat then I am not buying anything ever from either one of you.
@RelianceResQ@RelianceDigital Technician called on 26th informing part has arrived, requested him to come the next day as nobody at home. Since then NOTHING HAS HAPPENED, REPEATED CALLS TO TECHNICIAN HAVE GONE UNANSWERED, IS THIS REALLY HOW YOU TREAT CUSTOMERS.
@RelianceDigital Technician called on 26th informing part has arrived, requested him to come the next day as nobody at home. Since then NOTHING HAS HAPPENED, REPEATED CALLS TO TECHNICIAN HAVE GONE UNANSWERED, IS THIS REALLY HOW YOU TREAT CUSTOMERS,WE HAVE GONE WITHOUT THE AC FOR ALMOST A MONTH.
@RelianceDigital@BadeBrian@RelianceResQ Service ID 5049451 raised on 15th April, nobody has even contacted me, customer service is crap and clueless. When you can't service your customers then shut your shops.
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@bigbasket_com If you guys cannot deliver an order then display it on your app so that the customer can order it thru another partner. My order is 'Waiting to be picked up' for the last 1 hour and I am hoping that it gets picked up before Christmas.
@ICICILombard@MantriSanjeev It takes 2 days for the surveyor to survey a vehicle in Delhi-ncr which is yet to be surveyed. Wonder how many days will it take for me to get my vehicle's insurance completed.