Manu Khanna

[Manu Khanna @Manu140488]

@KLM @airfrance trying to contact you guys across platforms for baggage delay and damage claim. No reply and then you guys will say that 21 days claim period is over. Shocking!!!

[Manu Khanna @Manu140488]

@Nerdybee2 @hillsalomon @KLM They usually don’t reply, i am also struggling to contact @KLM for my delay and damage claim. I received my baggage after two weeks and that to in damaged condition.

[Manu Khanna @Manu140488]

It has been over 10 days now @KLM can you even give an explanation?????????? WHERE IS MY LUGGAGE???? How can one TRUST @KLM EVER AGAIN and fly business with them. Horrible attitude. No update whatsoever. I WANT MY BAGGAGE.

[KLM @KLM]

@Manu140488 I regret to read this. Please know that I've read your DM and I've responded to it.

[Manu Khanna @Manu140488]

@CollectiveIndia @jagograhakjago INVOICES REQUIRED FOR ORDER NUMBERS 6395217 AND 6416253

[Manu Khanna @Manu140488]

@CollectiveIndia @jagograhakjago @jagograhakjago @CollectiveIndia invoices are not sent to the email automatically, im shocked that the company itself is not aware about their systems and processes. I have mailed the support team and sent reminders almost every day but they have failed to provide me the invoices

[Manu Khanna @Manu140488]

@hillsalomon @KLM Please @KLM we need our luggage. We need a solution. It is mentally harassing to wake up each morning without our belongings only hoping to hear from you, which sadly you never tell us!!

[Hill Salomon @hillsalomon]

@KLM @Manu140488 Also @KLM my bag is worth 10x the max reimbursement (that I hear people aren’t even getting). can you confirm if I can go to the airport myself and look for the bag.

[Manu Khanna @Manu140488]

@KLM @hillsalomon We are extremely stressed as every single day passes by @KLM only seems to be buying time by giving such vague replies. It has been over 10 days and not a single piece of information has come through. Horrible dilatory tactics, testing our patience! Very unprofessional @KLM

[Manu Khanna @Manu140488]

Your DMs dont help when they are automated replies with nk details whatsoever.

[Manu Khanna @Manu140488]

It has been over 10 days now @KLM can you even give an explanation?????????? WHERE IS MY LUGGAGE???? How can one TRUST @KLM EVER AGAIN and fly business with them. Horrible attitude. No update whatsoever. I WANT MY BAGGAGE.

[Manu Khanna @Manu140488]

@smdshariq @KLM @KLMIndia This is just sheer chaos and negligence by @KLM with no system in place to track check in luggage and no accountability on their part, whatsoever to damage control!

[Manu Khanna @Manu140488]

@KLM I am disappointed and in a state of utmost distress. It has been 3 days since I landed at New Delhi airport and haven’t received my check in luggage. There is no customer care No., no response to emails. Nothing. 3 days without luggage and without any information. Horrible!

[Manu Khanna @Manu140488]

@kellyelizmcd @KLM We are extremely devastated. Worse of all is that there is no assigned person to contact who can provide us with an update. Pointless travelling business with @KLM if they cannot even manage basic luggage check ins!

[Manu Khanna @Manu140488]

@KLM Thank you. I have responded to your dm. However, i seem to have received no response. I trust @KLM to revert and deliver my luggage to me at the earliest. It has been about 7 days and one can only imagine how devastating it must be !!

[KLM @KLM]

@Manu140488 I regret to read this. Please know that I've read your DM and I've responded to it.

[Manu Khanna @Manu140488]

@KLM In a state of utmost distress and never thought that i had to go through such mental harassment after taking KLM business. I have called the given customer care number over 1000 times and have call records for the same but no one picks up the call. #shame KLM

[Manu Khanna @Manu140488]

@thedesigncritic @KLM Same here! I lost my luggage on my flight from Amsterdam to New Delhi. It’s been 3 days and no update!!!!

[hala a. malak @thedesigncritic]

@KLM has to be the shittiest airline I have ever traveled on. They lost my bag from Amsterdam to Oslo and 3 days later have no updates. Can’t even get through to anyone.

[Manu Khanna @Manu140488]

@KLM I’ve tried everything @KLM As per the PIR tracking (DELKL56434), it shows that the baggage was delivered on 29th June, whereas I have not received my baggage till date. It is causing grave mental stress and harassment to me without my important papers and belongings!! @airfrance

[Manu Khanna @Manu140488]

@KLM @airfrance I am disappointed and in a state of utmost distress. It has been 3 days since I landed at New Delhi airport and haven’t received my check in luggage. There is no customer care No., no response to emails. Nothing. 3 days without luggage and without any information

[Manu Khanna @Manu140488]

@KLM I am disappointed and in a state of utmost distress. It has been 3 days since I landed at New Delhi airport and haven’t received my check in luggage. There is no customer care No., no response to emails. Nothing. 3 days without luggage and without any information. Horrible!