Manu Viswanath

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[Manu Viswanath @ManuViswanath11]

@RockWithboAt @RockWithboAt Returning the product without resolving the actual issue isn't a solution. I purchased it in July, and it developed problems within months. I expected better from boAt. Please reconsider your decision and provide a genuine resolution.

[Manu Viswanath @ManuViswanath11]

Generic testing, generic rejection. What about the actual issue I reported? Your "40% Charging" test proves what exactly? Ticket: 69491269

@RockWithboat

[Manu Viswanath @ManuViswanath11]

@RockWithboAt @RockWithboAt You keep repeating that the product passed testing, but haven't explained how you investigated my actual connectivity issues, battery imbalance & ANC problems. Please provide a specific technical justification. Ticket: 69491269.

[Manu Viswanath @ManuViswanath11]

@RockWithboAt My product had genuine issues, and I registered a complaint through the shop where I purchased it. You simply rejected the warranty based on generic tests. Your report mentions 40% Charging what exactly are you trying to prove? Did you even investigate my actual complaint?

[Manu Viswanath @ManuViswanath11]

@RockWithboAt boAt headset was picked up for return by your delivery partner on September 17, and today is September 22, but I haven't received any update regarding my return. Please look into this and provide an update.

[Manu Viswanath @ManuViswanath11]

@RockWithboAt @RockWithboat Airdopes Prime 701 ANC has Bluetooth connectivity issues, with screenshots proving battery imbalance & ANC problems

Yet your testing report simply says Functional test passed

Did you actually investigate my complaint?

Ticket: 69491269

Please resolve this fairly.

[Manu Viswanath @ManuViswanath11]

Sharing video & screenshots proving my Airdopes Prime 701 ANC issues. Yet your team rejected my warranty claim saying "Product working properly." Please explain how you tested the actual complaint. Ticket: 69491269
@RockWithboat

[Manu Viswanath @ManuViswanath11]

@RockWithboAt Please resolve this as soon as possible. I’ve already been waiting since the 17th.

[Manu Viswanath @ManuViswanath11]

@RockWithboAt Your delivery partner collected the product on the 17th, so why hasn't it reached your warehouse yet? Please look into this urgently.

[Manu Viswanath @ManuViswanath11]

@RockWithboAt 69491269 this is the ticket ID

[Manu Viswanath @ManuViswanath11]

@RockWithboAt Your email clearly stated that the replacement would be delivered within 5–7 days from dispatch. Now I’m being told it will take 10–14 days. Why is there a discrepancy in the timelines provided? Please clarify and honor the commitment mentioned in your email.

[Manu Viswanath @ManuViswanath11]

@RockWithboAt @BlueDart_ @BlueDart_ Your staff called me saying my area isn’t covered. I offered to bring the product to wherever they could meet me and the staff politely agreed. After that i received no further call only a cancellation message today. This is frustrating.

[Manu Viswanath @ManuViswanath11]

@RockWithboAt The boAt Prime 701 ANC is absolutely pathetic. One bud takes forever to connect, while the other reaches 100% and this one stays stuck at 60%.

This is unacceptable for a product that’s supposed to “just work.” One of the worst products I’ve ever used.

[Manu Viswanath @ManuViswanath11]

@RockWithboAt @RockWithboAt @BlueDart_ Your courier partner Blue Dart called me yesterday at 14:06, and I answered and spoke to them for 43 seconds. Yet boAt claims I was “unable to be contacted” and cancelled the pickup. This is absolutely ridiculous.

[Manu Viswanath @ManuViswanath11]

@RockWithboAt I’ve already received the service confirmation email, and your delivery partner Blue Dart also called me. They said they’ll come and collect the product tomorrow.

[Manu Viswanath @ManuViswanath11]

@RockWithboAt I have the invoice, but it contains my personal details. Please provide a secure/private channel where I can share it. I’m not comfortable posting it publicly.

[Manu Viswanath @ManuViswanath11]

@RockWithboAt @RockWithboAt Another complaint: one earbud refuses to connect properly and takes forever to connect. The other works fine. Charging is also completely messed up. This product is seriously frustrating and feels like a complete waste of money.

[Manu Viswanath @ManuViswanath11]

@RockWithboAt Left bud stuck at 30% while right is 100%, despite charging in the case. Left bud also takes too long to connect. This is clearly a product issue. Please provide a proper solution/replacement.