Marang Masokoane

I am the Sun.

[Marang Masokoane @MarangTheSun]

@woolworths_sa I'm in disbelief that its now 70 CALENDAR DAYS and I've still received ZERO meaningful feedback on my query submitted in 2021. Will this nightmare service ever end??

[Marang Masokoane @MarangTheSun]

@WOOLWORTHS_SA @WOOLWORTHS_SA I have DM'ed the requested info. I really do hope to hear from you within a normal time frame since as I said I've been waiting 60+ days for any meaningful engagement.

[Marang Masokoane @MarangTheSun]

@WOOLWORTHS_SA ATROCIOUS CUSTOMER SERVICE --> 63 days i.e. over 9 weeks waiting for meaningful customer service feedback! Pray tell, is this NORMAL company policy?? Perhaps @woolworths_sa can shine a light on how long it will take to receive actual customer service. I'll wait...

[Marang Masokoane @MarangTheSun]

@CharlesElford Hello @CharlesElford thank you so much, we will be in touch on your Black Mahler email page!!

[Marang Masokoane @MarangTheSun]

@CharlesElford Hi Charles How can a South African/ British documentary film maker contact you with regard to a feature film on Samuel Coleridge Taylor? Kindly let me know. The film producer produced a documentary on Taylor for BBC Birthrights 1991

[Marang Masokoane @MarangTheSun]

@TheGautrain Great, hopefully the developers rise to the challenge and give the APP greater utility for users

[Marang Masokoane @MarangTheSun]

@TheGautrain 5. ...because it is PROGRAMMED intuitively that that specific Fri is a Pub. Hol?? This IS MY QUESTION.

[Marang Masokoane @MarangTheSun]

@TheGautrain 4. I.e. If I open my APP on Friday 16th Dec, the APP presents the "Pub. Hol" timetable...

[Marang Masokoane @MarangTheSun]

@TheGautrain 3. I.e. If I open my APP on a regular Monday, the APP intuitively presents the regular Monday timetable...

[Marang Masokoane @MarangTheSun]

@TheGautrain 2. My question is whether the current "process to upgrade the APP" INCLUDES an upgrade for intuitive switching btwn timetables

[Marang Masokoane @MarangTheSun]

@TheGautrain 1. I'm well aware of the time intervals on weekends & Pub. Hol. That was not my question :( please answer my question

[Marang Masokoane @MarangTheSun]

@TheGautrain 2. ..."Sunday" or "Monday" timetable?? Or is such an intuitive functionality not intended as part of this upgrade process??

[Marang Masokoane @MarangTheSun]

@TheGautrain 1. Does the "project to upgrade the APP" include such an intuitive function to automatically switch to "Saturday/ Pub. Hol"...

[Marang Masokoane @MarangTheSun]

@TheGautrain 2. I asked when the APP will be upgraded to automatically switch to "Saturday/ Pub. Hol" or "Sunday" or "Monday" timetable???

[Marang Masokoane @MarangTheSun]

@TheGautrain 1. Thanks for directing me to a press release from last year - sounds great, but you've not addressed my ACTUAL question...

[Marang Masokoane @MarangTheSun]

@TheGautrain 6. program the App to count down the days til the next Pub Hol, which is Heritage Day on 24th Sept. And its 4 days til Saturday

[Marang Masokoane @MarangTheSun]

@TheGautrain 5. If the App is smart enough to countdown the mins & secs till the next train departs, surely your superfly programmers can...

[Marang Masokoane @MarangTheSun]

@TheGautrain 4. Having a supposedly smart App thats supposed 2 make ur life easier. Most Pub. Hols are set in stone and Weekends don't move.

[Marang Masokoane @MarangTheSun]

@TheGautrain 3. Having 2 physically switch the App from "Weekdays" to "Weekends/ Public Holidays" kinda defeats the purpose of...

[Marang Masokoane @MarangTheSun]

@TheGautrain 2. When will a version of the App be released thats designed intelligently 2 automatically recognise public holidays and wkends