Marc5Solas

Dad, Lutheran, Veteran, old guy on the GJJ mats.

[Marc5Solas @Marc5Solas]

@MilbergersSA please respond immediately. Emergency.

[Marc5Solas @Marc5Solas]

@sonicdrivein Why can’t I tip when paying with a card. Makes no sense and you’re hurting your employees.

[Marc5Solas @Marc5Solas]

@laspalapas1981 Hausman/1604. We stopped going due to wait times. Went today after months away for another chance. No change.

[Marc5Solas @Marc5Solas]

@laspalapas1981 Do you monitor or analyze your drive thru times? Long waits at your locations came up in a discussion this morning.

[Marc5Solas @Marc5Solas]

@AmericanAir Stranded in DFW. Flt cancelled. EP line can’t rebook so I’m renting a car to drive 300 miles.

2 hours for callback to get refund and they can’t do it.

“Call back tomorrow and try again”.

Zero chance. My next call is to Delta.

#executiveplatinum #firstclass

[Marc5Solas @Marc5Solas]

With so much going wrong with @AmericanAir these days, there are still people going the extra mile. Allison at ticket counter in MKE was a rock star. Please recognize her stellar service.
#executiveplatinum #mke #AmericanAirlines

[Marc5Solas @Marc5Solas]

@lisa_lajlisa @AmericanAir @brian_ledford Great is what they’re goin’ for!

[Marc5Solas @Marc5Solas]

@AmericanAir @brian_ledford I have zero doubt @AmericanAir 😂😂😂

My last 12 have been delayed or cancelled.

[Marc5Solas @Marc5Solas]

@brittanyrayborn @AmericanAir Not for much longer if they keep losing EPs. I’m fine until they get their “weather” issue settled with the mechanics.

[Marc5Solas @Marc5Solas]

@AmericanAir @CrankyJ Are you caught up yet? How does this afternoon look?

[Marc5Solas @Marc5Solas]

@CrankyJ @AmericanAir @Delta AA is going to get creative in covering up major cancellations this summer. Watch.

[Marc5Solas @Marc5Solas]

Actually conversation on team call today:

“This meeting is crucial. We need to be there, so nobody should be booking on @AmericanAir .”

This is a group of EP end a CK.

Ouch. You’ve become that airline. People are noticing. Nobody is buying the “weather” nonsense.

[Marc5Solas @Marc5Solas]

@AmericanAir And this isn’t my frustration due to weather. I use my app and avoid dealing with GA. This is me watching the treatment of passengers who don’t understand how the system works. It’s ridiculous. I’m actually assisting your passengers.

[Marc5Solas @Marc5Solas]

@Delta @united @AmericanAir

Executive Platinum on AA. Who will match my status for me to switch.

Not interested in watching AA turn into USAir

#executiveplatinum #fedup

[Marc5Solas @Marc5Solas]

@AmericanAir You’ve had me. For years. You’re destroying your airline one cancellation/delay and rude GA at at time.

I’m hearing it from EP and First Class on almost every flight now. You’re not listening.

FA and Pilots are generally very good. Everything else has slipped badly.

[Marc5Solas @Marc5Solas]

@AmericanAir @patricehickma10 You thought the issue to resolve in that tweet was the name of the tape?

[Marc5Solas @Marc5Solas]

@AmericanAir @FakeKevinKugler So the other airlines care less about safety and/or have a better working relationship with Mother Nature?
EP here. Getting really tired of the cancellations.

[Marc5Solas @Marc5Solas]

@clarencehilljr If you have an ounce of journalistic integrity, you’ll issue a retraction and apology. Anything short is shameful and would make you a hack.

[Marc5Solas @Marc5Solas]

@CLTAirport Terminal B is absolutely filthy. Like, failing health inspection nasty. The food court looks like a truck stop.

[Marc5Solas @Marc5Solas]

@BethMooreLPM Nonsense. This is an absurd hermeneutic. Stop it.