Canada's Customer Experience Expert, electrifying speaker, social media realist, small business advocate, and author of the High 5 For Business articles.
Hey Marriott Hotels, my Bonvoy points have become totally useless as they will expire soon and none of the gift cards I can purchase with them will ship to Canada. Looks like loyalty might be a one way street. Is that the kind of experience you want to leave with guests?
45 years ago when my father took this picture of me, I wonder if he had any premonition of what it would lead to. #keynotespeaker https://t.co/RYG6MVkGe8
Great to see my client and friends, Honeymoon Suite, still making awesome music with their newest single "Tell me what you want". https://t.co/2rIgHtjNr3 https://t.co/2rIgHtjNr3
- [ ] Your WHY is the reason you bother to show up everyday. Your WHAT and HOW are the reasons your customers bother to show up at all. #customerexperience#keynotespeaker https://t.co/SMKfc2xd1r
Client says “Gotta do a trade show. Need a booth. Super tight budget”. I say “no prob. I can do that.” When it comes to marketing, it’s not the money you spend, but how you spend the money. https://t.co/g0YdlnrrXh
In honour of #nationalnudeday I am posting a nude photo of myself holding an apple. Note that no filters have been used. Everything is 100% real. https://t.co/Hqd7pcCDpS