Marcobubba

A human. Being. Born analogue, raised digital.

Cultural architect | #CustomerSuccess exec | #Leadership
Capture light with #photography | #D&I | #startupper

[Marcobubba @MarcoBubba]

This week, many of my friends, colleagues and customers will begin to celebrate Diwali.
As the lights of Diwali shine, may you all be blessed with fortune and success in everything.
Here’s to a Diwali filled with wealth and wisdom for you and your family.
Happy #Diwali! 🎉🌟

[Marcobubba @MarcoBubba]

Since January, the tech industry lost 141,000 people in over 500 companies https://t.co/U27LVELMup

Here are some thoughts for reflection, and let me reassure you - there is a way forward.
Keep strong! 💪

#TechLayoffs #CustomerSuccess #Csm

https://t.co/qZRVHZ8BDu

[Marcobubba @MarcoBubba]

Ah, the in-person team meeting, a place where coffee is plentiful and the handshakes are king and the hugs are queen
See you at the next Agora my dearest UKI Client Success team – don't forget to bring your hidden talents and your fabulous ideas!

#TeamBuilding #GrowthMindset

[Marcobubba @MarcoBubba]

Thanks Linkedin for having some of us at the Customer Success Leader’s Summit in lovely Farringdon in London.

Great learnings, awesome speakers and the much needed networking.

[Marcobubba @MarcoBubba]

Happy #ADHD Awareness Month!! 🎉
2024 theme is "Awareness is Key!"

Learn more and raise awareness and join me in celebrating the differences of neurodiversity!
#neurodiverse #neurodiversity #neurodivergent #adhdawareness #ADHDAwarenessMonth #StopTheStigma

[image AI generated]

[Marcobubba @MarcoBubba]

#KPIs for #CustomerSuccess?
Yes, and focused on:
1️⃣ measuring the value of the CS function for the company
2️⃣ measuring the contribution of CS to the customer

Here's a great guide 📚 https://t.co/PwOqmqi1E5

#CustomerSuccessExcellence #Csm #leadership #csleaders #csleadership

[Marcobubba @MarcoBubba]

Several weeks into my new appointment and no wonder I continue to be fascinated by my beloved #CustomerSuccess discipline: there is no cookbook in CS, everything we do is contextual!

#Csm #leadership #csleaders #csleadership #customersuccessleader #csthoughtleader

[Marcobubba @MarcoBubba]

TL; DR Alive and kicking. Landed softly, spirits high. Back to building💼
It's been a month since I started my job at @UiPath and I feel Mentally stimulated, Energised, Curious and most importantly Grateful

🧠 ⚡💡🙏
#CustomerSuccess #leadership #csleaders #csleadership

[Marcobubba @MarcoBubba]

Thrilled to have had the opportunity to share my thoughts and insights 🚀 on many #CustomerSuccess and #Leadership topics!

Give the entire episode a listen on https://t.co/jpDZfqExfg

#Podcast #Leadership #Innovation #GrowthMindset #DiversityAndInclusion #AI #csleaders

[Marcobubba @MarcoBubba]

It's been one year since that magical experience and it still feels like it was yesterday: lifelong friendships, stories of survival from a warzone and the cruel switch from screen to reality.

https://t.co/wFo5SQQrOj

#volunteeringmatters #human #helpothers #Ukraine #learnings

[Marcobubba @MarcoBubba]

I am thrilled to share that I am joining the Customer Success team at UiPath as a Senior Leader looking after the UK&I organization 🌟🎉

#NewJob #Careers #Growth

[Marcobubba @MarcoBubba]

Enjoyed the last few months learning, networking and being bored.

A journey where I learned about myself ✨ about the others 🫂
and found strength in resilience⏱️ balance ☯️ and the desire to grow 💯

#NewJob starts on Monday!
Time to build again ⚡

#Careers #Growth

[Marcobubba @MarcoBubba]

When is the last time you sought discomfort?

Hear this and more on "What makes you Tick" on
Youtube https://t.co/F9HAVF4ife
Spotify https://t.co/g2UUwq16vq

#WhatMakesYouTick #Podcast #Leadership #CustomerSuccess #CustomerSuccessExcellence #leadership #csleaders #csleadership

[Marcobubba @MarcoBubba]

Reflecting on the my latest speech in Cairo #CSME
Something ✨MAGICAL happened!

We are so lucky to be here to shape and benefit of this new way of evolving our society.
The future is exciting!

#GenAI #event #CustomerSuccess #Csm #csleaders #csleadership #customersuccessleader

[Marcobubba @MarcoBubba]

The word for the #CustomerSuccess community event in #Cairo, Egypt has been
EXPERIMENTATION
Not using AI yet? It's time to fully embrace the idea of becoming AI–enhanced humans.

#GenAI #AI #ProfessionalDevelopment #CSMeetup #CareerGrowth #Csm #csleaders #csleadership #CSME

[Marcobubba @MarcoBubba]

What is the status of the health in your client relationships?
Let's prioritize and enhance these human connections!

#Leadership #CustomerSuccess #CustomerSuccessExcellence #Csm #csleaders #csleadership #customersuccessleader #csthoughtleader

[Marcobubba @MarcoBubba]

Mastering this blend of HUMAN + SOFT + HARD #skills can lead to improved loyalty and long-term success for both the professional and the organization

#learning #Career #Growth #Leadership #CustomerSuccess #Csm #csleaders #csleadership #customersuccessleader #csthoughtleader

[Marcobubba @MarcoBubba]

What is great #leadership all about?
The answer includes Creativity, Culture, and Chameleons!
Hear my thoughts on Episode 30 of #WhatMakesYouTick
Youtube https://t.co/hxWTRycNSn
Spotify https://t.co/EGIHMYZETM

#Podcast #CustomerSuccess #CustomerSuccessExcellence #Csm #csleaders

[Marcobubba @MarcoBubba]

How can you minimize customers having buyer's remorse? 👀
To create a memorable first impression intentionally work to improve and streamline your onboarding process and experience.

Full report: https://t.co/GTaI3SGU0P

[Marcobubba @MarcoBubba]

Today is not really about acknowledging gender disparity; it’s about action and accountability.
Use your time, your power and energy to amplify change!

#iwd2024 #equity #genderequity #embracingequity #inclusion #diversity #equality #gender #professionalwomen #IWD