@KLM_UK Very very strange and disappointing, you ask me to DM and 24 hrs later still nothing resolved, even with many prompts from me. Customer services is appalling @KLM @KLM_UK
@KLM_UK I am so disappointed in your customer service, book flights to Thailand for 2023, then realise that my ticket was in my maiden name, called KLM, and told I canโt make any changes and I wonโt be able to fly, shocked so called again but told the same thing @KLM_UK @KLM
Booked flights to Thailand for 2023, and realised I had booked my ticket in my maiden name, so called customer services and was told I could not change them even for a fee, and I could not fly!! Was so shocked, surely this can not be right?? Please help @KLM@EDI_Airport