Margot Thuet

[Margot Thuet @MargotThuet]

@KalenaDorgan @lashondaeaddy

[Margot Thuet @MargotThuet]

@KalenaDorgan @lashondaeaddy

[Margot Thuet @MargotThuet]

@KalenaDorgan @lashondaeaddy

[Margot Thuet @MargotThuet]

@KalenaDorgan @lashondaeaddy

[Margot Thuet @MargotThuet]

@KalenaDorgan @lashondaeaddy

[Margot Thuet @MargotThuet]

@annalisesj @lashondaeaddy #CCPACrisisChats If the organization gave the wrong information during the crisis it could make them look unreliable.

[Margot Thuet @MargotThuet]

@annalisesj @lashondaeaddy #CCPACrisisChats An organization can mitigate misinformation by clarifying their audience with the correct information as soon as possible and be transparent!

[Margot Thuet @MargotThuet]

@annalisesj @lashondaeaddy An organization can respond to a challenge by reforming from a stakeholder group. #CCPACrisisChats

[Margot Thuet @MargotThuet]

@annalisesj @lashondaeaddy #CCPACrisisChats Social media crisis focus on maintaining or saving the reputation of the organization. Traditional crisis can focus on a lot more aspects than reputation.

[Margot Thuet @MargotThuet]

@annalisesj @lashondaeaddy #CCPACrisisChats Organizations can use social media to answer any questions from their customers or clarify any updates.

[Margot Thuet @MargotThuet]

@annalisesj @lashondaeaddy #CCPACrisisChats Margot Thuet, Glenview Illinois

[Margot Thuet @MargotThuet]

@barnzandnoble @lashondaeaddy #CCPACrisisChats
They can look how their stakeholders felt about the crisis and how objectives were met or not.

[Margot Thuet @MargotThuet]

@barnzandnoble @lashondaeaddy #CCPACrisisChats How did my crisis management deal with the crisis? Is the crisis over? How did the media portray the crisis?

[Margot Thuet @MargotThuet]

@barnzandnoble @lashondaeaddy #CCPACrisisChats When you are responding being transparent is one of the most important elements to keep in mind because you have to be clear and concise for stakeholders and the crisis team.

[Margot Thuet @MargotThuet]

@barnzandnoble @lashondaeaddy #CCPACrisisChats I think that the model has stayed the same regarding people depend on social media platforms for their information because it is constantly being updated and corrected, and that it has changed in terms of how the public trusts the govt.

[Margot Thuet @MargotThuet]

@barnzandnoble @lashondaeaddy

[Margot Thuet @MargotThuet]

@barnzandnoble @lashondaeaddy #CCPACrisisChats People have used attribution theory in regards to their behavior with masks and others using a mask or not. If you are pro mask you attribute someone wearing a mask around a high risk person as thoughtful.

[Margot Thuet @MargotThuet]

@barnzandnoble @lashondaeaddy #CCPACrisisChats chicken tenders

[Margot Thuet @MargotThuet]

@KennedyHayes_ @lashondaeaddy Thanks!

[Margot Thuet @MargotThuet]

@KennedyHayes_ @lashondaeaddy #CCPACrisisChats @KennedyHayes_ if you speak too soon without knowing all the correct information and then have to correct what you told to the media.