@Eskom_SA Useless you block us from reporting an outage with your “we have good news and bad news” message on Alfred. Trying to report 4 two hours and counting🤬
@Maria4070997221 Only in SA. @Eskom_SA just switches the power off no info no warning no notice, just off and then no one can report the outage because everyone gets blocked by that totally useless “good news and bad news” message. Eskom are still USELESS and we pay a fortune every month 🤬🤬😡
@Eskom_SA Power to both the HRE and HSB lines in Lanseria Gauteng has been down since 2.15pm today and is still out. How can ESKOM send 1 technician to fault find to an entire area but send teams to other areas?? Areas affected vlakfontein renosterspruit oorie roodekrans kalkheuwel.
@Eskom_SA Do you have any updates re the now 14 hour outage affecting vlakfontein roodekrans Kalkheuwel east and west Rhenosterspruit and Sakata areas. All on HRE HSB and CCK lines in the Lanseria Gauteng areas are affected.
Same problem HSB line in Lanseria has been down 26hrs and counting. @Eskom_SA teams were in the area what were they doing, fixing some poles and cutting trees not fault finding. Now they say they hope to get faults fixed by Christmas. Real don’t care attitude. Don’t have water
Can't even talk to ESKOM call centre they system is in a loop where clients can only report outages and Alfred just supplied ref numbers that hang there since last outage. How must clients get feedback🤬🤬🤬🤬
@Maria4070997221 ESKOM has neglected our area for the past 20 years, never give us updates, nor reasons for outages. They don’t even do the maintenance they do in other areas…should we be surprised about almost zero power this weekend.??????
@Eskom_SA 10 hours without power yesterday, 8 hours and counting https://t.co/repaHnZ99u I see you claim to have numerous outages in Lanseria. An area that has been neglected by ESKOM over the past 20years. NEVER updates, no reasons for outages, outages on a daily basis no serv.
@Maria4070997221@Eskom_SA Brilliant ESKOM try all day to get power supply restored and what do you get from @Eskom_SA a message at 6pm just stating. Escalated..no resources. While people sit WITHOUT water and elec
@Eskom_SA a 10 hour and ongoing outage in a huge part of Lanseria Gauteng and zero info or reason why. Does ESKOM not attend to area outages anymore? Ref 1067532695
this message is useless I think Eskom lay uses it to stop customers from reporting outages.. power been out since 9.30 finally at 14.15 they remove the message but power stays off and call centre claim ESKOM unaware of area outage🤬🤬
@ESKOM regularly tell us to use Alfred app to report outages to get ref number to follow up on outage..But lately they block reporting and follow up with this msg. WHY@ ESKOM. POWER been out since 9.30 still can't report
told by ESKOM call centre that they are unaware of outage and will attend to it tomorrow. WHAT WAS THE MESSAGE THAT THEY ARE AWARE OF AN AREA OUTAGE FOR…only to block clients from reporting outages..uselessness beyond description🤬🤬 please respond @Eskom_SA
@ESKOM#eskomgauteng must be the most useless Valkfontei Rhenosterspruit and many other areas in Lanseria Gauteng no power since 9.30 On trying to report it we all get msg that “Eskom are aware and are working on it” so can’t report nor follow up. Now msg disappears and can get
Strange that ESKOM claimed they were aware of the outage since 5am this morning but the only feedback is still “we are aware of your fault and will get to it” when??? Tomorrow next week next month🤬
Can’t report a fault when ESKOM SAY THEY ARE AWARE OF THE FAULT AND ARE WORKING HARD ON RESTORING POWER TO THE AREA …what do clients do? Can’t even follow up because according to Alfred there is no info on the ref number supplied by ESKOM ref98334506 RE 11kvFAULT from HENNOPS
Alfred streamlines call logging and provides fault descriptions to assist technicians in the field in locating and diagnosing problems quickly and easily. Talk to Alfred on WhatsApp at 0860 037 566 or visit https://t.co/vYE65yRH9c
#Eskom
I have friends living in that area they have found the same but mostly just before month end. @WIRUlink also told them they must buy a new router so that test can be run to find cause of buffering, sounds very weird to me.why need a new router can’t test be run on their router🤷🏼♀️