#2. Enterprise is now growing 53% YoY and accounts for 29% of total revenue, so the tilt upmarket clearly worked and was the right thing
Yet, self-serve is >still< growing 11% at $400m in ARR
So don't leave the small folks behind
SurveyMonkey is one of the most long-lived SaaS apps, founded 21 years ago!
We all use it and have used it. It just works.
And it's now at $400m in ARR
5 Interesting Learnings:
Welcome to the feedback economy! Today we're at Usabilla Exchange to catch up with the experts on user experience feedback #usabillaexchange#feedbackeconomy
We're in Stockholm! Our very own Charlotte Briem spoke on “How to Improve #UX with Voice of Customer" @SthlmXperience. If you're around, don't miss us at our booth. We're happy to chat! #sthlmxperience2018
Usabilla helps driving our customer-centric strategy as it allows us to gather real-time input from our customers. It serves as the foundation for optimizing our digital channels and improving our customer experience continuously. https://t.co/sF0wWOKrgH
Lots happening on the Usabilla front today! #Conversion Jam in Stockholm and our annual Global Exchange event this afternoon in Amsterdam. Looking forward to great #insights from both 💪 #GX18