Maria Hiort

Improving conversion rates in the Nordics @Usabilla. Tweets mostly about #UX, #CX, #CRO and #ecommerce

[Jason ✨👾SaaStr.Ai✨ Lemkin @jasonlk]

#2. Enterprise is now growing 53% YoY and accounts for 29% of total revenue, so the tilt upmarket clearly worked and was the right thing

Yet, self-serve is >still< growing 11% at $400m in ARR

So don't leave the small folks behind

[Jason ✨👾SaaStr.Ai✨ Lemkin @jasonlk]

SurveyMonkey is one of the most long-lived SaaS apps, founded 21 years ago!

We all use it and have used it. It just works.

And it's now at $400m in ARR

5 Interesting Learnings:

[Maria Hiort @MariaHiort]

SurveyMonkey Simplifies Customer Experience with Launch of the GetFeedback Platform by @customerthink https://t.co/XoYtzbm8uA via @CustomerThink

[The Savvy Few @savvyfew]

Welcome to the feedback economy! Today we're at Usabilla Exchange to catch up with the experts on user experience feedback #usabillaexchange #feedbackeconomy

[Maria Hiort @MariaHiort]

The why behind your analytics @stefaniekreek at web analytics Wednesday #wawcph

[Maria Hiort @MariaHiort]

Come and test your balls of fire skills with @Usabilla during the break at #wawcph

[Maria Hiort @MariaHiort]

Tack för idag! Grymt bra ordnat, Claremont! #STHLMxperience2018

[Usabilla @usabilla]

We're in Stockholm! Our very own Charlotte Briem spoke on “How to Improve #UX with Voice of Customer" @SthlmXperience. If you're around, don't miss us at our booth. We're happy to chat! #sthlmxperience2018

[Maria Hiort @MariaHiort]

Our very own Customer success expert Charlotte on stage ‘how to improve UX with VoC #sthlmxperience2018

[Maria Hiort @MariaHiort]

We are ready for #STHLMxperience2018 along with our partner Claremont

[STHLM Xperience Conference @SthlmXperience]

We are so excited about this! #workshop #usabilla #UX #WUD2018

[Maria Hiort @MariaHiort]

Usabilla helps driving our customer-centric strategy as it allows us to gather real-time input from our customers. It serves as the foundation for optimizing our digital channels and improving our customer experience continuously. https://t.co/sF0wWOKrgH

[Maria Hiort @MariaHiort]

Defining Co-Creation & Why It Works https://t.co/BnTHvw9Ekc via @usabilla #cocreation #voiceofcustomer #customerexperience

[Chief Conversionista @Conversionista]

"80% of companies say they are customer-centric yet only 8% their customers agree." @els_aerts on why user research is big business at #CJAM18

[Maria Hiort @MariaHiort]

Rock solid @chrisgoward #cjam18

[Maria Hiort @MariaHiort]

Ni kommer väl på @usabilla’s lunchsession på #CJAM18 #voiceofcustomer #userinsights #CustomerExperience

[Usabilla @usabilla]

Lots happening on the Usabilla front today! #Conversion Jam in Stockholm and our annual Global Exchange event this afternoon in Amsterdam. Looking forward to great #insights from both 💪 #GX18

[Maria Hiort @MariaHiort]

Kom och lek med oss i nästa paus - @usabilla #cjam18

[Maria Hiort @MariaHiort]

https://t.co/yiNsJgvvjh https://t.co/udYBVSgHWc

[Maria Hiort @MariaHiort]

GRATIS E-BOK. Hur blir man en kundorienterad organisation? #CX #ebook https://t.co/3fQXOcEN1A