@Manulife Who do I contact? Everytime you put me in a new queue, the wait times increase! First time wait 5-10 days, new queue 5 days more, new queue 2-3 days more, new queue 1-2 days more , etc. I’m not joining a new queue so you can extend the time!
@Manulife going on 33 days, 7 calls, 2 emails with no response since I submitted a form. I appreciate the redundant, unnecessary, bureaucratic process to reapply for something you approved a year ago. Excellent customer service! Talk about runaround with no accountability!