Mark Batson

Mountain biker, Customer Solutions Director, whisky drinker, inappropriate comment maker and general Jack-of-all-trades-er

[Mark Batson @MarkBatson89]

@RequestABet Thanks. Can I request Rose to win overall, Matsuyama to finish outside the top 3, in that case?

[Mark Batson @MarkBatson89]

@RequestABet Rose to make an Eagle, win overall and Matsuyama to finish outside top 3

[Mark Batson @MarkBatson89]

@PackingBoxesUK Does anyone actually work for your company? Placed an order which you say is dispatched but Parcel Force have no record of it. No response from your Customer Service via email & this is now 2nd time today being on hold for 30 mins+ with no answer. Terrible Service

[Mark Batson @MarkBatson89]

@modern_class @TommyHilfiger Good luck getting any sort of response or any actual help. "We're experiencing a very busy sales period" - will be all you get. My delivery finally turned up today, after 12 days. Who'd have thought Christmas was such a shock to them...

[Mark Batson @MarkBatson89]

@SupportatTommy Any chance of a response to my DM @SupportatTommy? Order placed 8 days ago and absolutely zero updates from you. Still says 'In Progress' when I log in. What's going on?

[Mark Batson @MarkBatson89]

Terrible customer service from @TommyHilfiger. Placed an order 5 days ago, no updates, no emails, no delivery. Order was needed for the weekend which obviously isn't going to happen now. Can someone get back to me before I cancel my order?

[Mark Batson @MarkBatson89]

@SupportatTommy DM Sent

[Mark Batson @MarkBatson89]

@FMAGCustService I did this as well and got no response!

[Mark Batson @MarkBatson89]

Great service from @FMAGCustService if you don't mind ordering something and it not turning up, even after you pay extra for delivery. No delivery updates and no tracking information. Last time I shop with you!

[Mark Batson @MarkBatson89]

Looking to buy any secret santa or Christmas presents? Don't use @findmeagift @FMAGCustService. Ordered, paid for next day delivery, item wasn't dispatched on time let alone delivered on time. Nothing communicated via email, no tracking details given. Terrible service all round

[Mark Batson @MarkBatson89]

@FMAGCustService No response on my DM?

[Mark Batson @MarkBatson89]

@Tuftynut @PurplebricksUK I'm just trying to arrange a viewing du far mate. Had enough of it already, the system is awful. I just want to talk to a bloody person

[Mark Batson @MarkBatson89]

Apparently it is possible to find something worse than dealing with Estate Agents... and @PurplebricksUK have presumably spent millions in doing so. Fantastic idea; completely and utterly useless in execution.

[Mark Batson @MarkBatson89]

What's going on @bet365 ? Why can't I cash out given the Dortmund game is over and they won?

[Mark Batson @MarkBatson89]

Yet again the @Dominos_UK pizza tracker app is completely wrong. Pizza was apparently delivered 15 minutes ago, which was already late! But when I then call the store to ask where it is, it's only just left the store for delivery... Same issue for years!

[Mark Batson @MarkBatson89]

@VodafoneUK do you just ignore the tweets you don't want to respond to? Been dealing with terrible signal in West London for 4 days now. What's going on with your network service?

[Mark Batson @MarkBatson89]

@VodafoneUK what's going on with your signal around West London? Phone reports me as being connected to 4G but there's very very patchy data at best. WhatsApp messages taking 5/10 minutes a time to send... Exactly the same on my partner's phone too

[Jeremy Clarkson @JeremyClarkson]

Sadiq Khan. You’ve fucked London.

[Mark Batson @MarkBatson89]

@thesecretaero Fantastic articles. Really enjoying these. Keep them coming!