Mark Spratt

Making enterprise AI work at scale | EVP & Chief Customer Officer @BersinCompany | Founding commercial leader | Microsoft Certified: AI Transformation Leader

[Mark Spratt @MarkSpratt]

Most enterprise AI strategies fail for a boring reason: companies deploy AI as software, then wait for value.

The ones getting value treat it as a new way of working, new roles, new workflows, new trust.

I sit with hundreds of large organizations doing this right now. That gap, between deploying AI and operating with it, is what I write about here.

[Mark Spratt @MarkSpratt]

View my verified achievement from @awscloud. https://t.co/ubO89Ee1au via @credly

[Mark Spratt @MarkSpratt]

View my verified achievement from @awscloud. https://t.co/RwY0vDl1I7 via @credly

[The Josh Bersin Company @BersinCompany]

AI isn't here to replace your best people. It's here to make them unstoppable. 🏆
Pre-order Superpowered by @Josh_Bersin and Kathi Enderes and get the playbook every leader needs for the AI era: https://t.co/4krHDs6yPd

[The Josh Bersin Company @BersinCompany]

Enterprise AI has a trust problem: fragmented information, hallucinations, and lock-in to a single platform or model. Jupiter solves it.

Galileo's research-backed intelligence now plugs directly into the AI and agent environment your organization has already chosen.

Learn how Galileo goes enterprise: https://t.co/XUjZx6d6Ow

[The Josh Bersin Company @BersinCompany]

We're excited to welcome Equilar as a Trusted Content Partner. 🪐

Together, we're bringing real-time compensation and wage benchmarking data directly into your HR workflow, so pay decisions are backed by accurate, up-to-the-minute market intelligence, not guesswork.

Better data. Better decisions. Better outcomes for your people.

See how it works in your HR platform → https://t.co/yMh32m6ClA

[The Josh Bersin Company @BersinCompany]

80% of the global workforce is frontline — and it's never had a stage like this. Featuring new research from @Josh_Bersin and Nehal Nangia, GPHR®. One day. Real insight. Join us.

🚀 Future of Frontline Summit
📆 Monday, October 12
🕥 10:30 AM–4:00 PM at Resorts World, Las Vegas.

Already attending or planning to attend Workday Rising?
Complete your Rising registration and add the Future of Frontline Summit to your plans. https://t.co/OLlurZjrGr

[The Josh Bersin Company @BersinCompany]

Jupiter doesn't ask you to switch tools. It shows up inside the ones you already use.

See exactly how Galileo® activates inside Microsoft Copilot, Workday, HiBob, Gloat, and ServiceNow. No new login, no lock-in, no leaving your flow of work.

Ready to get started? https://t.co/vYUoeUyAE5

[The Josh Bersin Company @BersinCompany]

Do you want answers? Join us at UNLEASH World. 

🌐 At UNLEASH World (Paris, October 20–22), 8,500+ HR leaders move past the noise — comparing what's working, challenging what isn't, and tackling the questions that don't have easy answers yet. The Josh Bersin Company team will be on the ground and on the stage. Come find us.

🎟️ Claim your complimentary pass: https://t.co/LgkTABOc3e

#UNLEASH #UNLEASHParis #FutureOfWork #HRLeadership

[Josh Bersin @Josh_Bersin]

https://t.co/RcfVWM139j

[Mark Spratt @MarkSpratt]

A new category is emerging in enterprise AI: Enterprise HR Intelligence 🚀

Next week, we’re launching Jupiter, the newest release of Galileo by The Josh Bersin Company.

On September 16, Amy Farner and I will unpack what we’re learning from customers — and why AI in HR is moving from tool to infrastructure 🧵

[Anthropic @AnthropicAI]

Anthropic’s Economics team is sharing a new model of how AI might affect economic growth, jobs, wages, and more by 2030.

Explore the scenarios, tell us what you think will happen, and see how your answers compare to more than 10,000 Americans. https://t.co/AvQlEZNxR0

[OpenAI @OpenAI]

This is GPT-6 Astra.

Anything you can do on a computer, Astra can do for you. Fast.

[The Josh Bersin Company @BersinCompany]

𝗜𝗻𝘀𝗶𝗴𝗵𝘁𝘀-𝗙𝗶𝗿𝘀𝘁 𝗔𝗜 is here—and it changes everything about how organizations use data, technology, and talent. ✂️ Our new report cuts through the hype to show how leading companies are moving beyond experiments and dashboards to AI that delivers clear, decision-ready insights.

Download the report here: https://t.co/rJVwyzht0J

Then start these related courses in Galileo Learn:

📈 People Analytics: Builds a holistic, integrated people-and-business data foundation (systemic people analytics + talent intelligence)

🔎 AI-Enabled HR: Explores concrete AI use cases in recruiting, internal marketplaces, and learning that illustrate how to architect AI services

✔️ The Rise of the Supermanager: The AI Transformation Architect: The role of an “AI transformation architect,” relevant to how AI is designed and governed across the organization.

Start learning today. Get the Galileo Suite here: https://t.co/2PTYOfiRnr

[The Josh Bersin Company @BersinCompany]

Talent acquisition isn’t just changing—it’s being completely rewired.

Our new playbook with AMS, *Navigating the Talent Acquisition Revolution A Strategic Playbook*, explores five shifts redefining TA in the AI era: from tools to AI‑first architecture, from recruiters to orchestrators, and from headcount to talent density.

If you’re wrestling with fragmented tech, skeptical candidates, and rising executive expectations, this is for you.

Get Galileo to access the playbook and start building an AI‑first, business-centered TA system. https://t.co/oCinrZWcUe

More info: https://t.co/lksksouEiv

AMS | Stella Ioannidou

[The Josh Bersin Company @BersinCompany]

*𝗚𝗲𝗻𝗲𝗿𝗶𝗰 𝗔𝗜 𝘄𝗼𝗻'𝘁 𝗰𝘂𝘁 𝗶𝘁 𝗳𝗼𝗿 𝗛𝗥.*
In his latest podcast, @Josh_Bersin makes a compelling case: the future belongs to vertical, domain-specific AI — tools built on deep, curated, real-world knowledge rather than the homogenized noise of the open internet. Just as you wouldn't trust a generalist doctor with a complex diagnosis, why trust a general-purpose chatbot with your most critical people decisions? The companies that win will be those that invest in AI trained on applied, industry-specific intelligence — not averaged-out answers from a trillion web pages. The era of specialized HR AI is here.

🎧 Josh offers all the details here:
https://t.co/md5TW2GJzd

[Mark Spratt @MarkSpratt]

🌊 Drowning in data but thirsty for insights? Most companies can't turn #HRData into #BusinessImpact 📊

But what if you could...

🎯 3X your chance of exceeding #FinancialTargets

📈 Be 8X more likely to hit peak #WorkforceProductivity

New research from @BersinCompany & @visier reveals how💡

Download the Definitive Guide to People Analytics:
https://t.co/DL7GWpLd8p

#DataDrivenHR #AI #BusinessInnovation #DataDriven #FutureOfWork

[Mark Spratt @MarkSpratt]

@BersinCompany just wrapped an amazing #UNLEASHWorld in #Paris! @Josh_Bersin’s keynote on #AI transforming the $200B #HRTech market was spot on 🤖💼. He revealed key trends reshaping #HR, L&D, and the #FutureOfWork. Download report here👇 https://t.co/Q6vNk8QGTD

[Mark Spratt @MarkSpratt]

🌟 Standing room only at #HRTechConf! Amy Farner & I introduced Galileo™, @BersinCompany’s AI-powered #HR assistant. 🚀 We demoed how it streamlines #HR tasks from #talent data to #employee engagement with ease & precision. 📊 Energy was electric as we explored the future of data-driven #HR🤖💼

More Info: https://t.co/XgtlX1Hdb0

[Mark Spratt @MarkSpratt]

🚨Big announcement for #HR pros.

Join us tomorrow (Th, Sep 26) at 1:45 PM PT at #HRTechConf, Demo Theater 1, Mandalay Bay South Convention Center, for a game-changing session! 🚀

🌟 Amy Farner & I from the @BersinCompany will introduce Galileo™—the world’s first AI-powered expert assistant for #HR!

Learn how Galileo™ is reshaping #HR with generative #AI 📊

Don’t miss it ⬇️ https://t.co/XOCZSTR5PP

#HRTech #FutureOfWork #Innovation