Marcos Garcia Susini

[Marcos Garcia Susini @MarkSusini]

@tapairportugal I'm not getting an answer, that's why I would like to open a new ticket. My first request it was because my luggage got lost, the second request I would want to open is because I want the compensation after its arrival 26 days after.

[Marcos Garcia Susini @MarkSusini]

@tapairportugal Listen to me CM. It's simple, two pictures: #1 Shows there isn't any status or replay on my ticket. #2 The law, there are Certain Rules for International Carriage by Air, you must read it Chapter III, Article 17, 3.

[Marcos Garcia Susini @MarkSusini]

@tapairportugal Thanks! Please let me know if you get an answer

[Marcos Garcia Susini @MarkSusini]

@tapairportugal The flight number, ticket, etc is the same, but the claim is different: Before I claimed requesting my lost suitcase, the one I wanna open now is because my suitcase delayed 26 days and is broken. How do I continue?

[Marcos Garcia Susini @MarkSusini]

@tapairportugal Hello, thanks for the answer! I'm already choosing the "No"option that you say. Even that once I finish filling the complain, I get an email saying that I my new claim is referenced to claim 2018/19870. Please need help on this

[Marcos Garcia Susini @MarkSusini]

@tapairportugal I want to open a new claim and your system doesn't let me because it says its referenced to claim 2018/19870. How can I open a new one without getting referenced to the last one?

[Marcos Garcia Susini @MarkSusini]

@tapairportugal Why did you close my file reference? I still don't have my luggage with me

[Marcos Garcia Susini @MarkSusini]

@tapairportugal Never got contacted in 12 days, what makes me think that I will be contacted soon? @staralliance #tapairportugal #airlines #staralliance

[Marcos Garcia Susini @MarkSusini]

@tapairportugal Why didn't you reinforced it before? Im requesting a solution since Jan 13th. Is there anything else you can do now and not on next week to save time? @staralliance #tapairportugal #airlines @tapairportugal

[Marcos Garcia Susini @MarkSusini]

@tapairportugal Any updates? It's been 12 days since you lost my luggage and its been 4 days since you promise me an answer. My working and personal stuff is in there. @staralliance is there anything you can do to make them work?

[Marcos Garcia Susini @MarkSusini]

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[Marcos Garcia Susini @MarkSusini]

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[Marcos Garcia Susini @MarkSusini]

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[Marcos Garcia Susini @MarkSusini]

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[Marcos Garcia Susini @MarkSusini]

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[Marcos Garcia Susini @MarkSusini]

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[Marcos Garcia Susini @MarkSusini]

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[Marcos Garcia Susini @MarkSusini]

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[Marcos Garcia Susini @MarkSusini]

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[Marcos Garcia Susini @MarkSusini]

@Ryanair_ES no van a contestar nada? Voy a seguir cargando quejas y escribiendo en las redes sociales hasta que me devuelvan mi dinero