@USDOT@united checked bag was halfway zipped up upon arrival, missing items from my bag and no @TSA note saying they went through it. United Airlines just says that’s unfortunate for you and won’t do anything. Horrible service Mr. Kirby wish more people were like Mr Kelleher
@united@SouthwestAir@AmericanAir What happened to the great customer service at United Airlines. Used to be fantastic, now basically non-existent. Someone steals out of my checked bag and all they have to say is “that’s unfortunate”. What a joke, no more loyalty in Houston🤬
@KenPaxtonTX@jamestalarico When you check a bag with @united and golf clubs are stolen from your bag, half open when receiving it and they won’t do anything about because they don’t have to. We need someone in Washington that will change @united from screwing everyday people
@AnuragTechaisle@united A @united employee stole out of my checked bag and they did nothing about it. Said it was unfortunate that it happened and per their carrier agreement they won’t do anything. Bag half open when I got it and the most expensive club gone. 🤔
@united why is every flight either delayed or we have to sit on an active taxiway waiting for a gate for what seems like forever? After having an employee steal out of my checked bag and noting was done about it, you can’t even figure out how to get to a gate. What changed?
I bet @elonmusk and his DOGE team could figure out all of @united issues these days because there are plenty. Cleaned up pretty well for @realDonaldTrump
@united OKC-IAH, checked golf clubs, 2 clubs were missing including a driver, which happens to be the most expensive club in the bag. Called your so called help line, zero help. United only covers STOLEN clubs on international flights. @AmericanAir you got a new customer
@SenTedCruz the fine print that they get away with is crazy. Customer service told me the fine print only covers stolen golf clubs in international flights, Sen Cruz and Congress need to hold them accountable, especially charging crazy amounts for tickets and making billions
@united Flight 1673, now customer service still has no update and blaming it on hurricane Harvey. A company as big as @united can’t find a flight attendant in Houston is blowing my mind
@united worst customer service I have ever had. Waiting on a flight attendant that for some reason was still at home at the time we were supposed to leave. No answer on when they might get here. @_AdamKristopher @taylor1711_tony @sdmazzola