Marouane Habchi

[Marouane Habchi @MarouaneHabchi]

@AirEuropa I’m not even asking for anything complicated anymore.

I just want my luggage back and a clear answer about where it is and when it will be delivered.

Almost 2 months of waiting, multiple calls, contradictory information, and still no resolution.

[Marouane Habchi @MarouaneHabchi]

So apparently my luggage has been found, they know it’s in Madrid, and I’ve given them my address and phone number…

Yet I’ve been waiting another month for an email or a phone call.

How is it this difficult to simply communicate with a customer? @AirEuropa

[Marouane Habchi @MarouaneHabchi]

And here’s where it gets ridiculous.

When I ask where my luggage actually is, I get contradictory answers.

First: “We don’t have information about where the bag is.”

Then, after asking more questions: “We found it, but we’re still confirming with Madrid.”
@AirEuropa

[Marouane Habchi @MarouaneHabchi]

I waited a week and checked the tracking information.

My address hadn’t been updated. Neither had my phone number.

So I contacted customer service again, only to be told:

“Sorry, we forgot.”
@AirEuropa

[Marouane Habchi @MarouaneHabchi]

When I landed back in Italy, I went directly to the lost luggage department.

They told me they could track my bag and confirmed that it was in Madrid.

So I asked them to simply send it to my address near Venice.
@AirEuropa

[Marouane Habchi @MarouaneHabchi]

I finished my vacation in Morocco one month ago, and my luggage was still missing.

Every time I contact @AirEuropa customer service, I get the same answer:

“Sorry, we’re still waiting. We’ll give you more information once we find it.”

[Marouane Habchi @MarouaneHabchi]

immediately filed a lost luggage report at Marrakech airport and waited, hoping the issue would be resolved quickly.

Almost 2 months later, I still don’t have my luggage.
@AirEuropa

[Marouane Habchi @MarouaneHabchi]

@AirEuropa Worst company ever when it comes to handling lost luggage.

I flew with Air Europa on August 7 from Venice to Morocco, with a layover in Madrid. When I landed in Marrakech, my luggage was nowhere to be found.
#aireuropa #luggage

[Marouane Habchi @MarouaneHabchi]

@Carla5507771428 dumbe les reufs c quoi cette merde

[Marouane Habchi @MarouaneHabchi]

@Remoto13Sensei sauce ?

[Marouane Habchi @MarouaneHabchi]

@catturd2 they are not hamas supporters but more like people who don’t accept the palestiniens being murdered and butchered

[Memes @memeig_]

When you see your friend who owes you money going on vacation

[Marouane Habchi @MarouaneHabchi]

@DOAGnc
I am trying to start an interesting twitter account so don hesitate to add me

[Marouane Habchi @MarouaneHabchi]

@MyAnimeVillage
I am trying to start an interesting twitter account so don hesitate to add me

[Marouane Habchi @MarouaneHabchi]

#JujutsuKaisen