Husband, Dad, animal lover, mental health supporter, Christian. Civil Servant. I believe a great culture is the answer to many organisations failures! #teamhmrc
@EmiratesSupport ho can you give me some advice in respect of my future flight, what are my cancellation options how much do I lose versus moving flight FCO advises against all travel at min to Dubai
@VodafoneUK hello I was due install today between 8am and 1pm appreciate it is12:46 but still nobody has been to install fibre or had call
I can’t access my account and your online chat won’t let me past asking for phone number
@virginmedia
Hello sorry been on your chat for 20 mins Mohamed joined chat but never responded !
I am awaiting refund of credit which was promised within 7 days it’s now well over that
@_parcelforxce hi can you help EMS parcel has been stuck on same update since 10th as exported it should be with me within 5 days it suggested when I paid extra
@parcelforce yellow can you help I have EMS parcel when it was sent I was told it would the 4-7 days but it’s been stuck in same update since Tuesday
It shows it’s expected but your tracking shows same
@virginmedia It’s back per in declared outage, as your whistleblower confirmed , its due to go off again tonight for 4th night in row ! You realise that most people rely on on internet for communications and for tv and sport due to sky glass ! It’s odd you are content to take £££
@virginmedia Not sure if you are reading these or auto responding from script you are not updating your page with planned outages we know it’s been planned as it’s been every day and one of your staff in area under anonymous bad has confirmed it, I raised this at 6pm said would happen at 8:30
@virginmedia Is not a drop it’s every night and will be same tomorrow, a local worker for Virgin has said it’s landed maintenance that you didn’t have time to tell folk about? So you chose busiest time, and now 3 days in row! But you managed to send my bill at 7:59
@virginmedia@CharlotteG49201 Charlotte don’t waste your time checking this or when they looked stunned ! They know all about this so does the chief exec - this will happen again tomorrow as well. The just choose not to tell us! I raised it earlier with them ! Email in to complaints via CEO