Nothing like being locked on a plane with a ‘potential contagion’ for an hour and half with no explanation or information.
@britishairways@HeathrowAirport
For clarity there was no contagion in the end. At least I hope not since they finally let us go.
@metpoliceuk seems to be on the ball.
Heathrow staff tho, were increasingly unclear and hostile to what amounted to very confused terrified folks that just wanted to go home. 🤦🏻
@britishairways thanks for another inept travel experience. First flight delayed by 2 hours so was rebooked due to connection times. Told because I was rebooked on a different airline I can’t get a meal voucher and my air miles will not be collected. And my case was damaged. 👎
@OpenreachGB that is unacceptable Tony. They are not the ones causing this. Provide me with a number before I contact every ombudsman and regulator I can
@OpenreachGB I fully intent to but can you advise me of your complaints procedure since something needs to be done to bring this to someone's attention.