Hi @TeamYouTube My child’s DOB was accidentally changed to under 13, which disabled their YouTube channel #thelockbreakingkid.
The DOB has now been corrected and age verified, but the original channel is still missing/detached and YouTube is prompting us to create a new one.
Could this please be escalated for restoration of the original channel as it’s been about a month now and worried it will soon be deleted? Normal YouTube support has been unable to help and said to contact you. We’d really appreciate your help. Thank you.
Hi @TeamYouTube My child’s DOB was accidentally changed to under 13, which disabled their YouTube channel #thelockbreakingkid.
The DOB has now been corrected and age verified, but the original channel is still missing/detached and YouTube is prompting us to create a new one.
Could this please be escalated for restoration of the original channel as it’s been about a month now and worried it will soon be deleted? Normal YouTube support has been unable to help and said to contact you. We’d really appreciate your help. Thank you.
Hi @TeamYouTube My child’s DOB was accidentally changed to under 13, which disabled their YouTube channel #thelockbreakingkid.
The DOB has now been corrected and age verified, but the original channel is still missing/detached and YouTube is prompting us to create a new one.
Could this please be escalated for restoration of the original channel as it’s been about a month now and worried it will soon be deleted? Normal YouTube support has been unable to help and said to contact you. We’d really appreciate your help. Thank you.