@SW_Help Can you please tell me why I have stopped receiving automated delay repay emails? I’ve had three valid claims in the last 10 days now and not one email received. Prior to that, I received them like clockwork (ie the day after every single journey)! Is this a known issue?
@SW_Help I’d booked tickets in advance using your app for all three of the above journeys and no emails received. I’ve always received emails previously. Also double checked and I’m still showing as having selected ADR so unclear why they’ve stopped.
@SW_Help Thanks London Waterloo to Totton, the 17.05 departure on Friday 03 July and 10 July (the 1st was over an hr late due to a diversion and 2nd train was cx). Then yesterday the 18.05 departure arrived c.30 mins late.
Thanks - whilst you investigate pls send me the link. Is there anyway to manually check whether we should be entitled based on advanced ticket bookings to save me having to fill this in?
@SW_Help have you disabled the automatic delay repay service? I’ve had two delays of over 30 mins in the last 10 days (and currently sitting on my 3rd one) and not received an emails. I used to get them within a couple of days.
@Fana_raizel@excellsheet Maybe so - I’m not claiming it didn’t touch definitively- but no way It is clear and with the multiple cameras available, you’d think a clear zoom of the incident would be available instead of the grainy crap being posted
@SW_Help@AndrewR_Johnson This assumes we still have the email. I buy my tkts months in advance as cheaper and delete the email, then download on the day via the app. I now booking confirmation but no way to retrieve my tkts. Genius idea
@SW_Help What happens if I deleted the original emails on the assumption I could retrieve the booking from the app on the date of travel? I have booking confirmation but can’t download the tickets! Why are you not pulling forward historic bookings and tickets as the old app used to?
@CodyJourno Think the rating on Ince is a bit harsh. He was a main stay of the team and started off well though clearly had a bad attitude and alienated other team members. I’d say a “C”. Also…that photo is not Ince!
@CScott____ Nah mate, I’ll be here supporting my team while you winge like a twat every game. We are not great, hunt isn’t the answer- we all know that. But we’re having to rebuild this club from scratch almost - look at fucking Wednesday. You tho are a proper leech
@BradSRay He is truly abysmal, first goal was his fault but what was worse is the amount of pointless fouls he gives away. Someone needs to chop his arms off so he can’t keep shoving people in the back!
@garyfleming14@Jamie_Hodder21@PrinceleyRoyal …committment. Deal must be right for the club, it has to also be right for the player. At his age and with being an active first teamer in the last few years (due to necessity more than anything), it has to be right for Kelvin too or else he’s sat on the bench not kicking on
@garyfleming14@Jamie_Hodder21@PrinceleyRoyal …been usually a starter and probably wants some reassurance from the new regime as to what they see his role as (ie, is he a starter or squad player). Definitely needs sorting asap, there comes a point where we need to walk away, just don’t think it’s fair to always question…