@HDFCBank_Cares What number are you guys talking about?
All your customer care is AI generated.
Have you been to any of your bank branches recently? They don't know a thing except a manager who has some experience. For that too they ask us to rate them in the name of Customer relations manager
@IndiGo6E@indigo my parents (both 60+) had a hard time boarding a flight from Cochin to delhi.
They couldn't self checkin due to internet connectivity issues.
When went to the indigo counter they were told RUDELY to self checkin or else Rs200 would be charged.
@IndiGo6E@indigo Now, as far as I know, only @IndiGo6E charges extra for counter check-in,
Aggreed, atleast u guys should have a help desk for such needs.
All are not so tech savy to self checkin. Plus the rude behaviour of ur personall towards my parents was another add on point.
@BrianGe00443820 If u get lollipops and recognition as a part of ur achievements then u should change ur corporate Job my friend.
Get job where they respect u.