@WMPhoenixOpen You allowed many thousands in without tickets. You created the problem. Should have been a great day and ruined by terrible organization and lack of leadership.
You need to make it right.
@SouthwestAir Here is sit waiting after my already delayed flight was boarded for an hour then cancelled. Put on a later flight that is also delayed and the attitude from customer service is astounding. I’ve seen this a few times over the last year or so. You used to be different. No more