Martin Cook

Google Ads, Digital Marketing, Digital Strategy, Ecommerce & Social Media Monster, Google Square, LinkedIn, Threads:

[Martin Cook @Martin_Cook_]

Ordered some medical devices for my 82 year old dad from @amazon

Arriving in 2 days, placed order then delivery date jumps +30 days? Can't cancel #support is long and painful

What do I do?

[Martin Cook @Martin_Cook_]

If I was a @meta shareholder I would question what @finkd #markzuckerberg is spending billions on #AI for when none of the @Meta and @WhatsApp #AIChatbot #support works?

Try using #human #support to help paying #customers to use your services and generate more revenue.

[Martin Cook @Martin_Cook_]

How do you get actual #support from @Whatsapp #Business? 2 weeks now, raise a ticket, 24 hours later "how did we do?" and ticket closed? I need #Human #support with a #WhatsAppBusinessAccount #billing issue #HELP

[Martin Cook @Martin_Cook_]

Same issue with @WhatsApp @Meta zero human support, only AI who cannot escalate or tell you how to escalate. I have a WABA payment glitch which has stopped all CRM messages. Nobody wants to help. Stha Banks at Meta has ignored my email for weeks, and no #Meta account manager

[Bobby Bright @E_luminous440]

@WhatsApp I've been trying to reach any support team or agent for weeks now with no progress

Am only stuck with your Bot, and it's inability to escalate an issue which it can't handle.

Can't say what's really wrong but it really needs a human assessment please

[Martin Cook @Martin_Cook_]

#Metaglasses wearers hit with #paywall to use built-in feature. My 82 yr old #dad is #blind #hearingimpaired now you’re charging him? #sickening https://t.co/pvWavTFgot

[Martin Cook @Martin_Cook_]

Been using @claudeai recently, I changed from @ChatGPTapp as it wanted to make a picture for every question asked. #ClaudeAI was OK for a day now I just seem to get this non stop from it

[Martin Cook @Martin_Cook_]

Trying to cancel our @HubSpot but keep getting this error message? Account manager Louis says we can only cancel online but error means its not working, support says they need a HAR file?

Feels like #HubSpot are trapping us into another 12 month contract with no way to cancel?

[Martin Cook @Martin_Cook_]

Played @ARCRaidersGame now hate it and cant be bothered to login. #Toxic #PvP players camping extract saying "dont shoot" then firing rounds into your back.

Could be a really good game... but it isn't at the mo

People I know bought it have quit due to non stop PvP death fest

[Martin Cook @Martin_Cook_]

What is this @Meta #Manus pop up that I can't get rid of? Every time I publish or edit something in #AdsManager I get a #Manus pop up asking me to login?

[Martin Cook @Martin_Cook_]

@O2 please guys, if you're using #AIChatbots make sure they work, otherwise you end up making the customer even more irate

Spent 10 minutes trying to get support an got nothing but #AI giving useless, meaningless options

Now speaking to a #human at #O2

[Martin Cook @Martin_Cook_]

The #iPhone17 is easing #WallStreet’s concerns about #Apple’s #AI troubles - I’m my case the #iphone16 was so terrible I had no choice but to #upgrade https://t.co/mtC9h6v9Xw

[Martin Cook @Martin_Cook_]

@Tesco and M&S report strong Christmas food sales - yeah I noticed corned beef doubled in price and many products went up by 5p at #tesco this week, time to swap to ⁦@AldiUK⁩ methinks https://t.co/g6sC2mw7bx

[Martin Cook @Martin_Cook_]

@PlayWarframe Completed Old Peace but cannot work out how/where to access new Tau missions? Cant find the Dark Refractory? Deimos, Sanctum, Navigation cant find it anywhere?

[Martin Cook @Martin_Cook_]

@releaf_uk Having a terrible experience with@releaf_uk

Paid the consultancy fee because #Releaf say I'm eligible then told I need a load of medical information, after I paid? Feel VERY misled by #Releaf #Trustpilot reviews worth reading: https://t.co/4y1FOhr5vJ

[Martin Cook @Martin_Cook_]

Having a terrible experience with @releaf_uk
Paid the consultancy fee because they say I'm eligible then told I need a load of medical information, after I paid?

Feel VERY misled by #Releaf

#Trustpilot reviews worth reading: https://t.co/8qLMqOKx0S

[Martin Cook @Martin_Cook_]

My @Apple #iPhone16MaxPro is rubbish. Screen died after 1 week, #bluetooth unresponsive, restart every day or #wireless & #bluetooth doesn't work, #AppleCarPlay doesnt work most days unless you restart the #iPhone

Had #iPhone since #iPhone3, had enough, changing phone

[Martin Cook @Martin_Cook_]

Unable to login to @MyFitnessPal with the app

I stopped my subscription with the new UI changes and now can't even login?

Seems a good move cancelling subs before #outages started

#MyFitnessPal #App #Fitness

[Martin Cook @Martin_Cook_]

@davidmdavis Working on AZ-900 now but the lab is brkoen and support have said we dont know when it will be fixed, I need to take the AZ900 exam this week, any suggestions David?

Thanks in advance

[Martin Cook @Martin_Cook_]

@davidmdavis I have been workign thru all your virtualization courses and want to try VMWare hands on learning but I cannot access it?

I created a broadcom account but cannot add the hands on labs?

I tried messaging you on Plurasight and decided here might be better.

[Martin Cook @Martin_Cook_]

Joined @pluralsight to get AZ-900 & AZ-104 #Azure training

Almost at end of #AZ900 and hands on lab is broken?

You closed my #support ticket (1828655) saying no timeline on fix?

So I just stop prepping for the exam until you fix it at some point?

#Pluralsight #Support

[Martin Cook @Martin_Cook_]

I use the @CNN app daily to keep up to date with #news, today I started to get #Subscription messages?

Looks like I need to find another source of #US news 🤷‍♂️